Guy, 20% is one fifth of the tree!
That dose is way to high for any mature tree, but you may be right when you prescribe a dose like that for a small tree, let's say up to 6 or 8 inch DBH (Diameter Breast Height), and perhaps ok for hardy fast growing species like willow or silver maple up to about 12 inches DBH. After that, dose needs to be smaller.
Are you saying you routinely remove one fifth of just a branch? That's not as shocking as one fifth of the tree, but reduces the long term outlook for the branch, about the same as it would the long term outlook for the tree, if one fifth of the tree was removed.
All this, only if there is a definite need to remove the branches, as I alluded to in my earlier post.
There also needs to be a definite line drawn between thinning cuts, and thinning a tree! Thinning cuts are fine. Thinning a tree is not (in most cases).
I love being asked to "thin" a Norway Maple, "so the grass can grow under it." You might be able to thin a tree into having enough light come through to grow grass, but it's not good for the tree!
I have two White Oaks in my yard, both about 18" DBH. If you came and suggested removing 5% of the living tree, you be leaving with a size 11 steel toe work boot in need of rectal removal.