Hello all,
I am new to the site and I like what I see so far. OK here is my issue(one of many) I bought a Stihl 290 On Feb 26, 2007. Yesterday I lost the engine in it. I took it to the dealer where I purchased it and he told me that the piston, cylinder, and crank were gone. I asked how did this happen and he smelled the gas in the tank and said "bad gas". He went on to explain that it was old gas. Well I have been using this saw for the past month at least twice a week and using the fuel from the same can. I ran it for 10 minutes before it seized yesterday. After it seized, I grabbed my 026 pro and gassed it up with the same can and cut for approx. 30-45 minutes without a problem. Well I just can't believe that "old gas" caused me to ruin an engine in a basically brand new saw. I have sawed approx 20 cord of firewood with it in the past year so it has seen pretty light use. I keep it inside and I keep the gas inside in order to keep condensation down and water from leaking into the can. The fuel I was using is approximately 2 months old and the owners manuel warns against keeping fuel longer than 3 months. I also mix it just a tad rich because I am worried about losing a motor. I can deal with a fouled plug or black smoke if it happens but in any event I take every precaution to baby this saw as I wanted it to last 10+ years. So much for that. Well back to the story. The dealer told me that it was out of warranty and there was nothing they could do. I understand the warranty is a year but I feel that one month over warranty with this issue that the Company ought to come good for it or at least some of it. Well I went back to the dealer today and boxed it up and took it to another dealer that I am very familiar with and he said he will at least try to do something for me. Has anyone else had problems with engines in this model or ever had "bad gas" cause a probled to this magnitude? Any info would be a big help. I also told the dealer that if Stihl can come good for it then I would walk out with a new 361. The dealer I bought from screwed me on an earlier deal but I figured buying a new saw off of him then I couldn't go wrong. I guess the old saying is true. Screw me once shame on you, screw me twice, shame on me!
This is a repost as I also posted under the Homeowners board.
I am new to the site and I like what I see so far. OK here is my issue(one of many) I bought a Stihl 290 On Feb 26, 2007. Yesterday I lost the engine in it. I took it to the dealer where I purchased it and he told me that the piston, cylinder, and crank were gone. I asked how did this happen and he smelled the gas in the tank and said "bad gas". He went on to explain that it was old gas. Well I have been using this saw for the past month at least twice a week and using the fuel from the same can. I ran it for 10 minutes before it seized yesterday. After it seized, I grabbed my 026 pro and gassed it up with the same can and cut for approx. 30-45 minutes without a problem. Well I just can't believe that "old gas" caused me to ruin an engine in a basically brand new saw. I have sawed approx 20 cord of firewood with it in the past year so it has seen pretty light use. I keep it inside and I keep the gas inside in order to keep condensation down and water from leaking into the can. The fuel I was using is approximately 2 months old and the owners manuel warns against keeping fuel longer than 3 months. I also mix it just a tad rich because I am worried about losing a motor. I can deal with a fouled plug or black smoke if it happens but in any event I take every precaution to baby this saw as I wanted it to last 10+ years. So much for that. Well back to the story. The dealer told me that it was out of warranty and there was nothing they could do. I understand the warranty is a year but I feel that one month over warranty with this issue that the Company ought to come good for it or at least some of it. Well I went back to the dealer today and boxed it up and took it to another dealer that I am very familiar with and he said he will at least try to do something for me. Has anyone else had problems with engines in this model or ever had "bad gas" cause a probled to this magnitude? Any info would be a big help. I also told the dealer that if Stihl can come good for it then I would walk out with a new 361. The dealer I bought from screwed me on an earlier deal but I figured buying a new saw off of him then I couldn't go wrong. I guess the old saying is true. Screw me once shame on you, screw me twice, shame on me!
This is a repost as I also posted under the Homeowners board.