I had two Phoenix canariensis. that were lovely canopy shading my commercial cattery. I asked a tree pruner ("I have 30 years experience") to come in and to take off the fronds that were hitting the cattery ceiling. Before the extreme "pruning" they had an umbrella like canopy... I went outside and I almost had a heart attack. The guy (I'm in new zealand), chained saw ALL the fronds off ..ALL OF THEM, and just left the ones on top to look like a pineapple. These fronds were shading my cattery. Someone please PLEASE tell me why this guy would have done this? They look AWFUL stupid ...all the beauty of the draping fronds are gone. Please someone help, I am besides myself. I am in New Zealand.