I bought an MS 291 18" from Ace Nov 27th, 2021. I used it (until TODAY) solely to cut saw mill cut offs (about 8ft in length and many varying thicknesses) I got off a local Amish sawmill that makes slats for wooden pallets.
Well, today, I had the saw running after a cold start and letting it warm for a bit. Then, when I tried running it (turned safety off) all of the sudden . . . BANG! An explosion of fire from the bottom side of the saw, and the chain will NOT stop when I but the brake back on. I took the cover off, and there are metal strips sticking out. One melted into the housing of the saw, and the other just sticking out. Looks like it was a metal strip or spring that was wrapped around the rotating part of that turns the chain (around the edges of whatever you call this thing, inside the plastic housing).
Clearly, something busted. What did I do? What happened? This thing looks shot, and now over a year of personal use, the warranty ended last November.
Here I thought I'd have this trusted brand chain saw for years, but it lasts just about a year and . . . . BOOM!
Anyway, if you experts out there know better, please let me know what happened? My fault? Defect?
Thanks!
Well, today, I had the saw running after a cold start and letting it warm for a bit. Then, when I tried running it (turned safety off) all of the sudden . . . BANG! An explosion of fire from the bottom side of the saw, and the chain will NOT stop when I but the brake back on. I took the cover off, and there are metal strips sticking out. One melted into the housing of the saw, and the other just sticking out. Looks like it was a metal strip or spring that was wrapped around the rotating part of that turns the chain (around the edges of whatever you call this thing, inside the plastic housing).
Clearly, something busted. What did I do? What happened? This thing looks shot, and now over a year of personal use, the warranty ended last November.
Here I thought I'd have this trusted brand chain saw for years, but it lasts just about a year and . . . . BOOM!
Anyway, if you experts out there know better, please let me know what happened? My fault? Defect?
Thanks!