Freightliner warranty issues

[gorman]

I’m desperately posting to this site to try and connect with other folks that have dealt with daimler/freightliner with warranty work on a brand new truck. I’m out of options and don’t have my truck after five weeks and there’s no communication in when this issue will be fixed. The dealership has put the problem on the lap of freightliner by stating that they are slow-rolling the operation. I can’t get anyone on the phone from freightliner because they disabled their customer service line. If anyone has a line or contact number I’d appreciate it.

 

[pdqdl]

Picket the dealership's entrance with an offensive sign detailing the problem. Call the local news station with the meanest consumer-protection reporter. See if you can get them involved.

That'll get a better answer.

 

[gorman]

I had to call cummins, freightliner, the dealership and badger the service manager. 6 weeks later i show up to do just what was recommended above and they tell me its fixed and "were about to call me". the work order form read like one of those notebooks from the movie Seven