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I've been a fan of GB since a few years ago right around the time Stens dropped them in the US.  I had bought a new 66" GB TI bar on eBay from a guy who had a bunch of larger bars he was selling off.  I wanted to convert it from 404 to 3/8 but he didn't have any bar nose available and now Stens didn't either.  I contacted some dealers in Australia but apparently shipping to the US was to big a hassle and they thought to expensive.  I sent an e-mail to GB trying to find a new US dealer/distributor and explaining what I needed.  A few days later I got a response (from Jeff Kennedy) that a 3/8 bar nose was in the mail.  I sent back a thank you and to send me a bill or just tell me the cost and got back a response no charge.  I always appreciated that a company would have customer service like that even at a time when they were struggling.


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