Well, that depends....
We have a clause built into our contracts. Both for when subs work for us, AND, when we work as a sub.
Article 4. Confidential Information
Section 4.01 SUB shall hold all Customer/Job information and other operational and trade secrets SUB may become privy to in strict confidence. Such information shall be used by SUB only for the purpose set forth in this Agreement, and for the benefit of RFW.
Article 5. SUB Responsibility
Section 5.01 SUB agrees to keep RFW updated as to all material Customer/Job issues, including Customer/Job complaints, praises, questions and the ike.
Section 5.05 SUB will not take any actions in order to attract any Customer/Job from RFW during the term of this Agreement or for a period of twelve (12) months following the termination or expiration of this Agreement ("Term"). In the event that a Customer/Job chooses to cancel an agreement with RFW during such Term, and SUB desires to contract with such Customer/Job, then, prior to contracting with such Customer/Job, SUB shall pay RFW a sum equal to 20% of the total price set forth in each related Attachment A in effect for said Customer/Job at the time of cancellation by said Customer/Job, or two hundred fifty dollars ($250.00), whichever is greater.
Section 5.06 SUB shall have a fiduciary duty to inform RFW of any opportunities for additional work that SUB is made aware of as a direct result of the work performed under this agreement. RFW shall have the first right of refusal to bid on such opportunities, If such bid is turned down, then SUB shall be free to pursue such opportunity without further duty to RFW.
If we are subbing for another outfit it is understood that If someone comes up and asks for an estimate, we immediately refer them to the outfit that hired us. If they are on-site we send the customer to the contractor, if not we give them His phone number.
We expect our subs to do the same.
So far there have been no problems. Part of the reason is that we hire subs for areas where we are weak and they hire us for areas they are weak. That makes it a complementary relationship and it makes no sense to shoot our selves in the foot. One job stolen is still not worth losing 15% to 25% or our regular income stream.
We try to remember that when we sub for someone, they are our customer and we have a duty to meet thier needs first.
On the other hand, we've had problems with subbing out work we just don't do, like spraying, they are all very reluctant to sign a contract with a Fiduciary Duty clause.
Hope this helps!