Large Ginkgo Tree... Customer wants cut down...

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ArborCore

ArboristSite Lurker
Joined
Feb 11, 2006
Messages
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Location
Canton, OH
I have a customer with a large ginkgo biloba tree (approx. 85' tall with a 40" trunk) ,close to their house, that they want cut down. I have worked with these tree on occasion in the past, but have never been asked to cut one down. I think the trees threat to damage the house is very minimal. Would like to hear other's opinions on this.

(I'll get some pics of the tree posted)
 
that'd bea mighty shame, but if they cant be talked out of it then someones gonna get the job, might as well be you!
 
Are you a tree service or a try and save the world/tell others what to do service? If you owned an auto body shop and a guy came in with a '69 Camaro and said he wanted it painted hot pink, do you say "get lost ***" or do you do what he wants? Saw it down, collect your pay, another happy customer. You are not Hilary Clinton or one of the Kennedys are you?
 
New to the site fellas but I agree with pete mctree. In the area I work in some of my customers insist on topping their trees this is such a shame I always offer alternatives but If I don't do it someone else will. The customer is happy and the check is in my pocket.
 
offer to prune it bid at a rate near your minimum. If they insist on removal, give them a bid set on your highest rate.
 
I feel it out and might mention it is a nice tree and that they might consider an alternative to removing it. Additionally, dont ride them to hard about removing it if you dont thin kthat should be done because if they are set in that mindset they very possibly wont have do it since they might feel guilty when you are around. Secondly, it's their tree and money. I woudl agree with most of the advice given. Just give 2 bids maybe.

I know you can sheer a sheep for years before eat it, but every now and then eating a healthy sheep doesnt hurt.
 
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ArborCore said:
I have a customer with a large ginkgo biloba tree (approx. 85' tall with a 40" trunk) ,close to their house, that they want cut down. I have worked with these tree on occasion in the past, but have never been asked to cut one down. I think the trees threat to damage the house is very minimal. Would like to hear other's opinions on this.

(I'll get some pics of the tree posted)
why do they think its a threat why do you not? are they asking your advice or do they want a price? stall em for a bit untill we get more info.
 
Why remove?

This sounds like a speciman, why would we want to remove it? I think that every attempt should be made to save the tree.... is it in good shape? is it a female? has there been a resistagraph test? Has a cert. arborist givin their opinion?

These are some of the questions that i would ask... also, check with your local extention service/garden clubs to find out if it is one of the biggest in the area.. This would add quite a bit of resale value to your customers property....

If money is an issue with you, think about it this way... you (and the tree) will be better off in the long run if you sell them some pruning, and some fert. on this tree. set them up on a yearly program.

education of our customers is the best way to advance our practice


Rob

p.s. don't get me wrong, I love doing removals:chainsaw:
just don't cut them down with out "lernin our customers"
 
sean pilecki said:
New to the site fellas but I agree with pete mctree. In the area I work in some of my customers insist on topping their trees this is such a shame I always offer alternatives but If I don't do it someone else will. The customer is happy and the check is in my pocket.
This is a foolish attitude. Take pride in your work, and do what is best for the tree. Of course this needs to tempered with the needs of the clients, but topping is way outside the industry standards and doing it makes you look like a hack and opens you up to a lot of liability.
When those tops start breaking out and somebody is injured or killed, it's all on you buddy.
People will see you out there topping, climbing on spikes, not wearing PPE and you'll define yourself as a hack, and by definition, that's what you are.
However, if you work within industry standards, do a good job, walk away from those customers who insist on butchering their trees, you will soon be able to take pride in what you do. Your name will become synonymous with quality work, and you'll be able to charge a much higher rate.
Instead of earning more money by taking every job, you're hurting your reputation and in the long run loosing money. And you don't have to be rude, just saying something simple like, "We may not be the tree service for you.", is all it takes.
Funny thing is, this line often is all it takes for the client to understand your ethics and re-think his tree management plan. If not, let somebody else build their reputation on his trees.
 
but If I don't do it someone else will.

This is THE biggest cop-out in our industry. I hear it all the time, and I'm tired of it.

Where else in your life would this line of reasoning even make any sense?

If I don't [screw this underage girl] someone else will.

If I don't [give money to this wino] someone else will.

If I don't [buy this pink Camaro] some one else will.

If I don't [top this tree, dooming it to fail] someone else will.


"Someone else will" is NOT a good reason to do something you would otherwise not do.

Stop using it as an excuse and just admit: "It's something I will do!"


RedlineIt
 
Its only a tree and the customer is always always always number one.



most people dont even know what an arborists is much less what kind of rules you think that the standard should be,

As far as a threat of a topped tree causing that kind of trouble if you believe that you should cut down every tree on the property , to much liability . lol
 
Pete, that is the best response so far, when all I have is a hammer, pretty soon every thing starts to look like a nail.
 
maybe the customer is tired of stepping in ginko berries....they ain't the sweetest thing, to track around on the bottom of your shoes!!!!!! they stink!!!!
 
clearance said:
Pete, that is the best response so far, when all I have is a hammer, pretty soon every thing starts to look like a nail.

Better not let you have a condom, then. No telling what hole you might put it in.
 
Doesn't matter where, as long as its a woman, do you have a problem with that ****?
 
Now that I think of it Chucky , the top of your head does look familar.
 

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