I got my sintung (sp?) last week from baileys. W@ell made, kinda a pain to swap in and out, but not bad overall. I hope it just needs "broke in" but it seems a little sticky. One thing i am not sure I like is the ratchet mechanism. It works well enough, but I dont like HAVING to take 2-3-4 pulls on the cord to get the branch to release. In the first ratchet position it just doesent seem to have very good leverage. The pulls are easy, the mechanism is sount, but the ratchet mechanism, i think meant to make cutting large branches easier, slows you down too much for good efficiencey. I will keep mine, but i really feel it is better for a homeowner or lawn jockey than a production oriented arborist. I got the 2" model,, figuring it would be easier to get around many branches. The smaller model may be better in the lverage aspect.