MPORTANT SAFETY RECALL
NOTICE TO STIHL CUSTOMERS
February 14, 2012
In cooperation with the U.S. Consumer Product Safety Commission, STIHL Incorporated is recalling certain model MS 391 powerheads manufactured between February 2011 and June 2011. These products were sold throughout the United States by STIHL Dealers.
THIS RECALL IS FOR SAFETY REASONS!
Specifically, it appears that in some units the flywheel may be cracked. This could potentially cause the flywheel to fail while the engine is running and, in certain circumstances, potentially result in injury to the user or bystanders. STIHL has received no reports of injuries at this time.
If you own an MS 391 subject to this recall you should discontinue use of your STIHL MS 391 chain saw powerhead immediately and take it to an authorized STIHL Dealer. The Dealer will repair the machine at no cost to you.
If you need to locate your nearest STIHL Dealer:
Consult our Dealer Locator at
STIHL – The Number One Selling Brand of Chain Saws – Outdoor Power Tools - Locate an Independent STIHL Dealer
Call our Customer Service number: 1-800-GO-STIHL
Email us via Contact Us
If you have any questions regarding this recall:
Contact a STIHL representative at 1-800-610-6677
Email us via
[email protected]
The STIHL MS 391 chain saw powerhead serial number ranges subject to this recall are:
285351759 through 285351956
286645278 through 286646277
286651283 through 286655577
287244317 through 287244480
287353627 through 287353647
