whats wrong w my new saw

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Juliano

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I purchased a new ms 362 from a dealership, first time using it :no power the chain litterally stopped mid log. I took it back, the guy loosened the chain just a hair and adjusted the carb and said it should be fine, that was on wednesday, today (saturday) i sharpened it and tried it, same thing it bogs down the chain stops mid log at full throttle. I will definitley take it back on monday, the saw spools fine and revs fine it just stops when under load. my smaller old saws cut way way better. I saw the owner as i left the parking lot he asked if everything was ok I said it sounds ok but i wont know till i try cutting with it. Any body got any ideas what could be wrong with this brand new saw, if he cant solve it but quick I want my money back or another saw.Ive never had this happen before or heard of it

Im mad
 
If the engine keeps running and the chain stops then it has something to do with the chain or the clutch. The 362 is a rather new saw but it sounds as if the chain is heating up too much and sticking/seizing in the bar. Is it putting out enough oil? Does the chain pitch match the bar groove?
Pioneerguy600
 
Juliano,

Take that saw out and run the dogsh!+ out of it.
The 362 will take 6-10 tanks of fuel to really come alive.
Make sure the oiler is working well, and the chain is loose enough to just pull the drive link out of the bar groove with lots of effort.
Make sure you have a good fuel mix and run it like you stole it.


Mike
 
response

the chain tension is right, the bar and chain match

your right a bout max power after 5-15 tanks but i got like hardly anything i cant even buck one piece with out it coming to a stop. the same log with my old husky 051 cuts it like butter instantly, i think it be an engine problem
 
It could be that the dealer mis-matched the "pitch" of the chain (i.e. put a .325" pitch chain on a .375" sprocket) but the "gauge" is the same. The gauge of a chain is the thickness of the drive link, which would match with the width of the bar groove.

The pitch of a chain is the length of the chain chassis. Measure the distance between any three rivets on the chain, center to center, and divide by half.

If a different pitch of chain is run on the incorrect sprocket, the sprocket will damage the drive links and cause the chain to bind in the bar. The saw will then act like it has no power.

The 362 is a fairly powerful mid-sized saw. I only got to see and run one just the other day. As a stock saw it definitely outcuts the 361. Something is going on with yours if a Husky 51 Rancher will outcut a new 362.
 
Its just not broken in yet. My new 357xp and 361 did the same thing on the first few tanks. Today, my brand new 460 stalled in wood on its second tank of fuel. Rings aren't seated. Just run it and don't worry about. You have at least a year warranty so put ten to fifteen tanks through it before worrying.
 
Sounds like you have the right idea... Take it back to the dealer and make him run it in wood... I'm not familliar enough with the newer strato saws but it sounds like its lean to me.. unless he put an 8 pin rim and 28" bar on it :)
 
Guys I think maybe he doesn't know how a good and sharp chain cuts. Juliano if the chain is good and sharp it will require little to no down force, let the saw cut it's way through the log, an keep the RPM's up. I honestly think you're just bogging down the saw.
 
I'd also check and make sure the oil line that goes between the powerhead and the carb is connected, i found this one time.
 
Mine is easyer to bog with the new RSC chain on rather then the chain that come on it a green link but if you let the saw turn it cuts as good as any saw i haved owened.

P.S. i did file the raker's a bit.

Mike
 
the chain tension is right, the bar and chain match

your right a bout max power after 5-15 tanks but i got like hardly anything i cant even buck one piece with out it coming to a stop. the same log with my old husky 051 cuts it like butter instantly, i think it be an engine problem

Your leaning on it to hard, just push hard enough to load the engine some but not bog it down. Your 051 is almost 90 cc and the 362 is about 60, even after being broke in it's not going to cut anywhere near as fast as your 051 Steve
 
I agree. Plus if it still is running and reving just fine and the chain stops turning its clearly not the motor. If you take it back out of the wood will it free spin then?
 
If I just dropped $700 on a new saw that wouldn't cut the only work I would be doing on it would be carrying it to the truck to take it back to the dealer and stand there until he ran it and fixed it.
 
If I just dropped $700 on a new saw that wouldn't cut the only work I would be doing on it would be carrying it to the truck to take it back to the dealer and stand there until he ran it and fixed it.

I agree, I would take some wood and the saw to the dealer and run it in front of him and tell him WTF!
 
It could be that the dealer mis-matched the "pitch" of the chain (i.e. put a .325" pitch chain on a .375" sprocket) but the "gauge" is the same. The gauge of a chain is the thickness of the drive link, which would match with the width of the bar groove.

The pitch of a chain is the length of the chain chassis. Measure the distance between any three rivets on the chain, center to center, and divide by half.

If a different pitch of chain is run on the incorrect sprocket, the sprocket will damage the drive links and cause the chain to bind in the bar. The saw will then act like it has no power.

The 362 is a fairly powerful mid-sized saw. I only got to see and run one just the other day. As a stock saw it definitely outcuts the 361. Something is going on with yours if a Husky 51 Rancher will outcut a new 362.
I had a saw come that way in the factory box once.
I was trying to check it with a tach and it kept binding up.
Did some investigating and found a .325 sproket with 3/8 chain.
 
Your leaning on it to hard, just push hard enough to load the engine some but not bog it down. Your 051 is almost 90 cc and the 362 is about 60, even after being broke in it's not going to cut anywhere near as fast as your 051 Steve

He has a Husky 51. I think the 051 was a misprint.:cheers:
 
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