Hi. I’ve lurked a bit here, but this is my first post. Apologies for the length.
Last Tuesday, I picked up a new Husky 562xp to buck a 120’ spruce that came down behind my house. After doing some limbing for a few days with my cs2245, I brought out my new saw to get started taking the trunk apart. It was a bit of a fight to get started, but once it was running, the saw was a pleasure to use. I shut it down a couple times and it hot started (using high idle) without much issue.
On my my 2nd or 3rd refuel, the saw died at low idle and sputtered like it wasn’t getting enough fuel when I gave it some throttle. I ran the high idle for a minute or so and it seemed to straighten itself out. I chalked the sputter up to an air bubble needing time be worked out of the fuel line. After running the saw for a bit, I shut it down again and was no longer able to get it to hot start no matter how I tried. Concerned (and worn out), I put it back on the workbench and decided to give it a shot at a cold start in the morning.
The next day, the saw still wouldn’t start. Doing a little searching here and elsewhere online, I saw some related complaints on the 562 about vapor lock, air leaks and fuel solenoids. Becoming increasingly concerned, I pulled the muffler and found a scored up piston, then pulled the plug and found an ashy electrode. Definitely looked like it had been running hot & lean. I brought the saw back to my dealer that morning and was told it would be Monday before the mechanic could take a look. I’ve spent all weekend pacing the floor over it.
What should I expect here? This seems like a pretty bad failure to me. Am I likely to get much pushback asking for a warranty? Between this fast failure and what I’ve read online, I’m not super confident in the model anymore. I’d be happiest if the dealer/Husky would let me pay the difference to buy a 572xp instead. Is that unrealistic?
Last Tuesday, I picked up a new Husky 562xp to buck a 120’ spruce that came down behind my house. After doing some limbing for a few days with my cs2245, I brought out my new saw to get started taking the trunk apart. It was a bit of a fight to get started, but once it was running, the saw was a pleasure to use. I shut it down a couple times and it hot started (using high idle) without much issue.
On my my 2nd or 3rd refuel, the saw died at low idle and sputtered like it wasn’t getting enough fuel when I gave it some throttle. I ran the high idle for a minute or so and it seemed to straighten itself out. I chalked the sputter up to an air bubble needing time be worked out of the fuel line. After running the saw for a bit, I shut it down again and was no longer able to get it to hot start no matter how I tried. Concerned (and worn out), I put it back on the workbench and decided to give it a shot at a cold start in the morning.
The next day, the saw still wouldn’t start. Doing a little searching here and elsewhere online, I saw some related complaints on the 562 about vapor lock, air leaks and fuel solenoids. Becoming increasingly concerned, I pulled the muffler and found a scored up piston, then pulled the plug and found an ashy electrode. Definitely looked like it had been running hot & lean. I brought the saw back to my dealer that morning and was told it would be Monday before the mechanic could take a look. I’ve spent all weekend pacing the floor over it.
What should I expect here? This seems like a pretty bad failure to me. Am I likely to get much pushback asking for a warranty? Between this fast failure and what I’ve read online, I’m not super confident in the model anymore. I’d be happiest if the dealer/Husky would let me pay the difference to buy a 572xp instead. Is that unrealistic?
