Last saw I bought from a local dealer was a 371XP, in 1998. Last 3 new saws I purchased came from the classified ads on here or OPE. Can't say I've ever really needed dealer support for much of anything.
562xp Mk2 or MS400c?
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Colonel428
ArboristSite Operative
Couldn't agree more. My saws are ported, all but one by XS (Kevin LaVanway). He's my go to for most any saw related need or question (Thanks Kevin!). As far as parts I've needed there are a number of good places on line that are as cheap or cheaper than my dealer, who happens to sell a full line of Stihl, Husqvarna and Echo saws. About the only time I could see really "having" to use a dealer is with the M tronic and auto tune saws if you've gone through everything you can and still can't get the saw to run right.
StoneyMeadowMaple
ArboristSite Member
Being a small dealer and business owner myself, I do my best to support the business that support me, whatever extra it might cost up front, I believe when it comes to service it more than makes up for it, he has literally disassembled a new saw off the shelf to keep us going when he didn’t have the part available. Your mileage may vary, but for me It has been well worth it.
When I first bought my Ms400 C-M I was truly disappointed. I ran few tanks through it and was using a 20” bar with a full chisel chain. I had touched it up a few times with the Stihl 2 in 1 sharpener. I couldn’t get the saw to cut hardwood and was having to fight it. The teeth were sharp but the saw would constantly stall out and chain would stop in its tracks. I thought the saw didn’t have enough power the pull the chain. Truly disappointed. After a little investigating, I realized the 2 in 1 was taking the rakers too low on a new chain for hardwood and the teeth were basically biting more than it could chew.
Once I started using a single file to hand file and a separate file and gauge for the rakers, the 400 ran perfectly.
Has anyone else ran the 562 mark 2?
It seems most are talking about the original 562 and just wondering how the two compared because I’ve only used the mark 2.
Also to note, my friend runs the X-cut chain and I would say I’m impressed with it.
Once I started using a single file to hand file and a separate file and gauge for the rakers, the 400 ran perfectly.
Has anyone else ran the 562 mark 2?
It seems most are talking about the original 562 and just wondering how the two compared because I’ve only used the mark 2.
Also to note, my friend runs the X-cut chain and I would say I’m impressed with it.
Its for this exact reason that the 2 in 1 guides suck. Guys will claim otherwise, but mostly because they haven't a clue what good chain is and are use to chain a dealer sharpens/burns up for them.
For Stihls in particular you need a dealer for parts.
Its also nice not to have to order stuff online. When I lived in the UP I was lucky to have several good dealers near by. Where I live now there are none.
When we had good dealers, I bought from them exclusively. As far as Stihl is concerned, I might dump my 462 and go back to a 372 before it ever needs parts.
I like the way you think. I'm deadly loyal to the people I do business with, I don't care if I can get a new saw for 50 or 100 bucks cheaper from someone else, the guys I buy from have got me outta jams and done things for me they didn't have to. That 50 or 100 bucks doesn't mean much to me in the bigger picture.
It takes a good 6-8 tanks of hard use to get the 400 to come into its own. I wasn't overly impressed with mine when I got it, friend that had one before me gave fair warning about the long break in period. By tank 6 or so it had picked up noticeably more power.
I'll echo the 2 in 1 is garbage sentiment. Depth gauges don't need toutched up every time a cutter does and if the chain isn't right to start with the 2 in 1 just magnifies the issue.
I wasn’t disappointed because of the needed break in period. I was disappointed because the chain was sharpened incorrectly with the rakers being too low due to the 2 in 1 file.
What Sean is saying in regards to break in is true with these new saws. I believe Mtronic/Autotune retards the timing or runs them a bit rich at break in and this can be felt. I recently bought a 550xp mk2. The first time I ran it I thought I bought a turd. It came alive after a half gallon of gas or so through it.
