I may have the numbers mixed up, I had a dozen cylinder kits in front of me.
There's no excuse for that, other than being old...
I may have the numbers mixed up, I had a dozen cylinder kits in front of me.
All are warrantied for 90 days against failure, return the cylinder, piston and rings and I'll send you another!
Randy
There's no excuse for that, other than being old...
Ok, lets run this one through about the warranty.
Suppose the first one trashes itself in the first 5 minutes so you send me another one and it trashes itself in less then 2 tanks of fuel.
What happens then? Are you going to send me another set and hope the 3rd times the charm?
Suppose I feel the first two were junk and I would rather have my money back instead of taking a chance on another junk P/C?
No bashing you here, I appreciate what you seem to be doing and that 1st set you put up does look pretty good. Now that other set that has the plastic still on it? That one looks just like the sets that I got from that other site sponsor and they were junk, junk, junk. If there from the same place I wouldnt touch em. I'm still stuck eating those other junk ones and there not tasting that well right now.
Should have bought one from me. That one in the wrapper is not the same as the one you got... Promise!
Just answer the question please...
At some point you assume you are dealing with a moron, refund the money, and take your losses.
Are you implying that I'm a moron?
Nope. But, I don't see you wrecking two or three kits in a row either.
There are NO Stihl pictures in here! I took them out of the boxes myself, every one of them... These are that good!
Those wrapped cylinders are from a supplier not sold in the US that I know of. I'd send you another the first time and a different brand of your choice the third time or refund your money
.. your choice.
I am so tired of being ripped off, no customer service and they won't stand behind there products just like you experienced! I'm going to change that.... Promise!
Well I was using myself for a example as I did have two bad kits in a row from another site sponsor who also told me that they stood behind there products. Seems there idea of standing behind there products is to just send me more junk instead of refunding my money back. That same saw now has 10 tanks on a new OEM top end on it so obviously the AM kits I got were junk.
Talk is cheap it seems from them and I just want to see what Randy is going to do if someone else runs into the same situation that I did.
EDIT, I just seen he gave the correct answer while I was typing this.
I'm traveling today to San Diego and then to Japan next week, might not be able to help you today, but I will as fast as possible.
Randy
Watsonr......You're doing the right thing......just don't sell anything to Brad or ModMark and you should be OK!
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