Toddppm
Addicted to ArboristSite
I've learned after 14 yrs at this job, NEVER ,EVER give a set over-the-phone price.... I will give a price range (i.e. high/low)...even though its been proven all the customer hears is the "low"...I stress that it is only an estimate and that it's not firm til I see the job...
Believe me "over-the-phone " and "thru -the -windshield" estimates will bite you every time....and I always,always,always go over with the cuastomer of exactly what I will do and what I will not do...including the price and how/when I get paid.....before I unload & start the job...
Most phone customer really have no clue as to what size the stumps actually are...Most that call me say.."oh ,its about a foot or so..." When its more like a yard or so!!!!
I will confirm All of that! Especially the windshield pricing and they only hear the lowest price of the range you give them@!