Carlton 4012/Vermeer 252

[dodge diesel]

I recently sold my 252 with green teeth. I am thinking of buying the Carlton 4012 with 35HP and was wondering if anyone has used both of these machines. I would like to know how much quicker the Carlton is over the 252,if at all. My other choice would be the 7015. I know it is quicker just don't know if the bank will lend me that much. Thanks, Andy

 

[gr8scott72]

I recently sold my 252 with green teeth. I am thinking of buying the Carlton 4012 with 35HP and was wondering if anyone has used both of these machines. I would like to know how much quicker the Carlton is over the 252,if at all. My other choice would be the 7015. I know it is quicker just don't know if the bank will lend me that much. Thanks, Andy

I gave him the fever. hehe

 

[dodge diesel]

Looks like it is going to be an expensive fever. Hay, Scott, have you posted the pics from the stumps we did in Houston?

 

[gr8scott72]

Looks like it is going to be an expensive fever. Hay, Scott, have you posted the pics from the stumps we did in Houston?

A couple of time but here's some again:

How about this hard to get to one:

 

[treesurgeon]

quicker but a company with major problems

its quicker to the point that it makes it worth it even for the extra cost. the 7015 is in a whole other arena. that machine is twice the cost if not more.
the upgrade worth it if you have a decent dealer to take care of you. i had a leak on one of the drive motors on the Carlton 4012 and sent it back to the dealer. they replaced it with a used one that did not work. then i called the dealer and he said there was another one on the way. three weeks later, nothing. call dealer, no answer. turns out he was not a dealer for Carlton anymore just a couple of days before i called. called the manufacturer, and let them know what happened and they wanted me to pay for a new drive motor and then fill out a warranty claim and by chance, i may get it covered.
a week passes by hoping my out of business dealer would call me and no luck. i call the manufacturer and good news, they said they would send me one out right away after hearing all the bs i went through over a couple of months.
well, three weeks goes by, and no sign of the part. i called up Carlton, and they have no record of the order and they did not even have my name in the computer. and here i am waiting for UPS.opcorn:
now i have a machine with three drive wheels working, and the same story that they told me a month before. buy a new one and fill out the paper work and hope that its covered under warranty.
i have never been more disgusted in my life over a more unprofessional company like carlton.
by the way, it might not be worth it to purchase the extended warranty. just pay for what brakes as you go.

 

[gr8scott72]

its quicker to the point that it makes it worth it even for the extra cost. the 7015 is in a whole other arena. that machine is twice the cost if not more.
the upgrade worth it if you have a decent dealer to take care of you. i had a leak on one of the drive motors on the Carlton 4012 and sent it back to the dealer. they replaced it with a used one that did not work. then i called the dealer and he said there was another one on the way. three weeks later, nothing. call dealer, no answer. turns out he was not a dealer for Carlton anymore just a couple of days before i called. called the manufacturer, and let them know what happened and they wanted me to pay for a new drive motor and then fill out a warranty claim and by chance, i may get it covered.
a week passes by hoping my out of business dealer would call me and no luck. i call the manufacturer and good news, they said they would send me one out right away after hearing all the bs i went through over a couple of months.
well, three weeks goes by, and no sign of the part. i called up Carlton, and they have no record of the order and they did not even have my name in the computer. and here i am waiting for UPS.opcorn:
now i have a machine with three drive wheels working, and the same story that they told me a month before. buy a new one and fill out the paper work and hope that its covered under warranty.
i have never been more disgusted in my life over a more unprofessional company like carlton.
by the way, it might not be worth it to purchase the extended warranty. just pay for what brakes as you go.

Wow, sorry to hear the trouble you've had. I've only had to call Carlton twice since there aren't any dealers here and both times they were professional, knew exactly how to pinpoint the problem, and even overnighted the part to me on saturday. Might be like you said, mine's out of warranty and I just bought the part.

 

[Mowingman]

The problems treesurgeon is having, is exactly why I will not buy a Carlton. I would love to have one, but will never buy a machine that has no local dealer support. I don't care if they actually can send the part overnight. I want a real dealer who can fix the machine, and hopefully, will have parts in stock.
I just don't know why Carlton can not put together a network of dealers.
Jeff

 

[gr8scott72]

The problems treesurgeon is having, is exactly why I will not buy a Carlton. I would love to have one, but will never buy a machine that has no local dealer support. I don't care if they actually can send the part overnight. I want a real dealer who can fix the machine, and hopefully, will have parts in stock.
I just don't know why Carlton can not put together a network of dealers.
Jeff

Well, my last machine was a Rayco and the dealer support was a JOKE. All they ended up doing was calling Rayco after I described the problem to them and they tried repeating what I said to Rayco but it always got lost in translation. And stocking parts? You're kidding right? It ALWAYS took longer to get parts for the Rayco than it does for my Carlton.

And I like to fix my own equipment but like someone that knows what they are talking about to call and get parts for. The Rayco dealer here didn't have a clue in that department.

 

[treesurgeon]

oke:

Wow, sorry to hear the trouble you've had. I've only had to call Carlton twice since there aren't any dealers here and both times they were professional, knew exactly how to pinpoint the problem, and even overnighted the part to me on saturday. Might be like you said, mine's out of warranty and I just bought the part.

yea, they act and talk all nice when your talking to them. but they need to put their words into action.
it was not lucky that my machine broke, but i was lucky that it broke just before my warranty ended. at this rate, it really did not matter. i would have saved my self the aggravation if it broke a week later and i just paid for the part.oke:

 

[treesurgeon]

The problems treesurgeon is having, is exactly why I will not buy a Carlton. I would love to have one, but will never buy a machine that has no local dealer support. I don't care if they actually can send the part overnight. I want a real dealer who can fix the machine, and hopefully, will have parts in stock.
I just don't know why Carlton can not put together a network of dealers.
Jeff

i like fixing my own machine because of a few problems with vermeer i had, you would have rather had your dog fix it first to see it that fixed the problem. i moved away from their products and went to carlton. since then vermeer has been better. because of some cleaning house, is what they called it. but sometimes it really pays to have a good dealer close by.

 

[treesurgeon]

Well, my last machine was a Rayco and the dealer support was a JOKE. All they ended up doing was calling Rayco after I described the problem to them and they tried repeating what I said to Rayco but it always got lost in translation. And stocking parts? You're kidding right? It ALWAYS took longer to get parts for the Rayco than it does for my Carlton.

And I like to fix my own equipment but like someone that knows what they are talking about to call and get parts for. The Rayco dealer here didn't have a clue in that department.

sometimes its hit and miss. with all my equipment, i dont have any one to get a part and fix it in a beat. to me that dont exist. i was very happy when i would order from vermeer and get the part the next day. thats with standard shipping too.