Idahonative
Addicted to ArboristSite
Amen!!Using the warranty is a No Go at this stage.
That's a good question. I can't seem to find warranty info on their site. I've heard the cat prices for Woodstock stoves are around half the amount of BK stoves. So, taking the initial stove price into consideration, you would have to buy a lot of cats for the Woodstock to make up for the upfront cost of the BK. Hope that makes sense, I think I jacked up my thoughts.
Ambull, I think the IS is the perfect stove for you. Buy it, use it, test it, and then share your results with the rest of us so we will know.
Is the warranty important to you? I hope not because, like you, I could not find any information anywhere on their website. So I called Woodstock this morning to see if they could tell me where it was. I asked the guy, "is your warranty information on your website...I can't seem to find it." His response was, "I think it is." But he was not able to tell me where to find it. So I asked him to explain the warranty to me. He said, "ONE YEAR, PARTS ONLY on the firebox and THREE YEAR PRO RATED on the cat." I almost laughed out loud. Are you kidding me? One year parts only is like having no warranty. What is a stove owner supposed to do, spend hundreds of dollars on shipping (not covered) to replace a $100 part (covered) that cost $300 in labor to fix (not covered)? Blaze King has a FIVE YEAR warranty on the firebox and they pay for the parts.
It's not my intention to pick on Woodstock. But I would be very leery of any company who doesn't stand behind their products with at least an industry average warranty. Especially since I've read about Woodstocks cats wearing out in one year. Could it have something to do with Woodstock NOT using precious metals in their cats like other manufacturers? According to their website: "The catalytic combustor is made of stainless steel foil." I have some real concerns about longevity and the efficiency differences between precious metals and stainless steel foil.
There's something else that just doesn't add up. The IS was the grand prize winner of the 2013 Woodstove Design Challenge. They talk a lot about how efficient it is on their website:
"In addition to record woodstove efficiency, the IDEAL STEEL Hybrid has a large 3.2 cubic foot firebox, will burn easily for over 12 hours on a load of wood, and will heat large living spaces."
A 3.2 cf firebox is a large firebox and this stove is supposed to have "record woodstove efficiency" but yet they advertise 12 hour burns? There are many BK Princess owners out there with their 2.85 cf firebox that consistently heat their homes for 20-30 hours per loading. How is that possible with a stove that has a smaller firebox and supposedly not as efficient as the IS? I do not believe the IS is in the same league as the Princess when it comes to real world efficiency. Let's not forget that the IS is not exactly cheap at around $2000. We could have bought a brand new Princess last year for $2700.
Another consideration is the fact that wood stoves are constantly expanding and contracting during use. This puts stress on "weak points" that can warp or break over time. It takes years to discover where all the weak points are. Designs that have been on the market for years (or decades) have been through this process. A new design like the IS has not and with their sub par warranty, it would no doubt be a deal breaker for me. And I don't believe the guy from Woodstock concerning the warranty. He doesn't know for sure if the warranty info is on their website? Isn't it his job to know something so basic? I believe it is a company decision not to publish the warranty because they know it definitely is not a selling point for their stoves. They just play dumb when someone calls up asking about it but with a little prodding, will give it out.
The more I learn about the IS the more concerns I have and after today, I don't have much respect for Woodstock as a company. I question their efficiency numbers and their lack of being forthright when a customer asks them something.
Burn what makes you happy but I think these are important considerations for would be buyers. And there is truth in the saying: Cheaper in the short run usually isn't cheaper in the long run.