Chainsaw Repair Lesson

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Well, how a shops tells you "No, Thanks", that would be another whole thread.

I spend more time talking people out of having me work on their stuff.
As I need to make a living, an if someone brings me an old Pioneer, for example, is the guy going to pay me my labor rate to search online for
parts? No, he will likely bicker over what time it took me to diagnose what it needs. He will also bugg the hell out of me while I am waiting for the parts.
If I get the parts, and they are wrong, or anything is wrong with them, will
he pay for them and the shipping? Will he pay for the time spent trying
to get it right?

How about an old McCulloch? No, I need to pay my electric bill.

Go into any guys shop, and there will be a shelf of very expensive, oddball,
special order parts, and the owner will sigh and shake his head, and tell you
how he got burned by someone with an oddball piece of junk, had him order
this or that, it took too long, etc., and on and on.


No, I have got bills to pay. After this ice storm, and my wife's surgery, I
need to make a living.

I can really see your side . I see lines of equipment at shops that were repaired and the customer never came back to pay .
 
Shop

Who was the blow hard in Hampton ? Did it start with a C and is on a Boulevard ? I just had a crappy experience with the main Stihl dealer in Norfolk . The reason I bought Stihls was, local dealers and built right here at the beach .Parts should be easy ! NOT!! Most act like they are doin you a favor looking up the parts . From now on I'm goin to the "net " first . I once shipped the 60# OMC out-drive off my boat to a shop in CANADA to be repaired !Better warrantee and hundreds cheaper than local shops . I would ship my saw for repairs to a outastate shop with good feedbacks .$30 roundtrip shipping is worth the piece of mind when the locals are yo'cals ! Viva La Internet !

Hi,
Let's just say it is "the" BLVD in Hampton, and they carry those white & Orange saws!! I think there is a better place up in Newport News...but I'll be going to Howard's frmo now on...You ought to give him a call.

Thanks,
Anthony
 
Well, how a shops tells you "No, Thanks", that would be another whole thread.

I spend more time talking people out of having me work on their stuff.
As I need to make a living, an if someone brings me an old Pioneer, for example, is the guy going to pay me my labor rate to search online for
parts? No, he will likely bicker over what time it took me to diagnose what it needs. He will also bugg the hell out of me while I am waiting for the parts.
If I get the parts, and they are wrong, or anything is wrong with them, will
he pay for them and the shipping? Will he pay for the time spent trying
to get it right?

How about an old McCulloch? No, I need to pay my electric bill.

Go into any guys shop, and there will be a shelf of very expensive, oddball,
special order parts, and the owner will sigh and shake his head, and tell you
how he got burned by someone with an oddball piece of junk, had him order
this or that, it took too long, etc., and on and on.


No, I have got bills to pay. After this ice storm, and my wife's surgery, I
need to make a living.

I see your point bus has nothing to do with what I said. And were not talking vintage saws here. Like I said just say no if ya don't want to do it, don't waist the customers time feeding him BS. Before it become a problem just tell the customer up front what the deal is with old saws, if then don't like it then tell them to take it elsewhere.
 

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