Jughead
ArboristSite Member
I bought their 27 ton log splitter from HD a couple years ago and its worked flawlessly until recently. Their customer service sucks and you can't buy any parts from them online.
Now the lower low pressure hose keep blowing off. I called them and there is a conversion hose and fittings available to retro fit. I ordered it after waiting on their customer service line for over an hour.
I receive the package and guess what missing? The lower adapter fitting that screws into the oil filter assembly and then to the hose.
I called again last night and was on hold for 1.5 hrs. Anyone know where I can get parts for this other than from them directly? I'm not having much luck looking for parts on line.
Their part number is PMJ25Y-24 and the only description I have is that its a 135 degree hydraulic fitting. Do they use NPT threading on these?
Now the lower low pressure hose keep blowing off. I called them and there is a conversion hose and fittings available to retro fit. I ordered it after waiting on their customer service line for over an hour.

I called again last night and was on hold for 1.5 hrs. Anyone know where I can get parts for this other than from them directly? I'm not having much luck looking for parts on line.
Their part number is PMJ25Y-24 and the only description I have is that its a 135 degree hydraulic fitting. Do they use NPT threading on these?