HEY MATE. HAHAI did, but it can be summed up in little to nothing.
Echo ran on few month old gas.
Stihl takes too long to start on old gas and cost too much.
Echo broke chain catcher under warranty.
Dealer no fix.
Mad at dealer, never go back again.
Bought new side cover, but Jerry rigged chain catcher on old cover and still run that.
Friend went to bad dealer and never go back again after bad experience.
Been divorced 3 times.
There was some stihl bashing in between, and attempt at humor with something is wrong with his echo since it started on gas that wasn't straight out of the pump.
Pretty much the cliff note version.
sean donato, If I read right, the OP said ( My translation) he remembers if stihls sit a length of time, they take more than a few pulls to fire up. 8-10.
maybe he bashed, maybe he didn't.
Then he took that info and kept at it with his Echo and it finally ran and ran enough to cut.
Then he bashed his dealer for warranty refusal on a damaged part.
I have bashed a dealer I used to buy string trimmers and chainsaw stuff from when the owner lied to me about not having service manuals for commercial Zero Turn mowers he sells and services. I said now c'mon, your techs don't have manuals? His reply, "Nope, we send them to school for a week."
I never went back, and took this as him saying that unless you spend the big bucks to let us wrench on your mower, then we aren't interested in showing you the electrical section for your model in order to help you diagnose the electrical issue.
My other dealer where I bought my first chainsaw, 1994 Stihl 026 on the other hand,,, " sure we have manuals, c'mon in and I can let you talk to a tech." Upon arrival, he got a nice tech, the guy not only tells me what to check for, citing that often a no spark scenario is a short to ground in a safety switch somewhere. he then xeroxed the entire electrical section for my mower and told me to disconnect a certain wire and if spark returned, it was confirmation of his experience.
This is how you create customer loyalty.