How to get a hold of farmertec?

[Matt Schmitt]

I bought a mill, rails, mini mill and the 070 clone and I need to figure out how to get a hold of them the chainsaw has a chip out of the handle I sent an email with pictures to the email I got with tracking number but I haven’t heard anything yet. The mill was to be expected being Chinese but it’s not to bad of shape obviously their fabrication is nowhere near what it is in the states but it should work pretty well I’m just not a fan of the bolts instructions are horrible you’re better off to just look at a picture on the box and build it from there. I was also missing a few brackets for the middle supports on the railing.

 

[cuinrearview]

@Bedford T is the resident chi-crap expert.

 

[Matt Schmitt]

Only reason I bought it is so I don’t put the wear and Tear on my good saws.

 

[Bobby Kirbos]

Face due west and scream. Wait for an answer or the police to come due to a neighbor calling about a crazy man screaming. My $$ says the police show up first.

 

[Matt Schmitt]

Go figure wonder how there one year warranty works lol.

 

[hamish]

Contact the

Go figure wonder how there one year warranty works lol.

m via your account and await for a reply. There customer service has been great, but does take some time, so no, your not gonna get instant gratification. Its an international company, not your mom and pop shop.

 

[Matt Schmitt]

To be honest I don’t think I made an account I put the stuff in my cart and then paid with PayPal.

 

[Matt Schmitt]

After trying to log in I was able to make an account and it did show my order. I sent a message through my account hopefully they’ll respond!

 

[ammoaddict]

After trying to log in I was able to make an account and it did show my order. I sent a message through my account hopefully they’ll respond!

Any response yet?

Sent from my Moto G (4) using Tapatalk

 

[Matt Schmitt]

I got one today there response was I should be able to run the saw with the hip out of the handle! I said send me a handle of give me a refund. Still waiting for a response. Funny part was they called it the fuel tank.

 

[Mad Professor]

Chainsaws made of the best quality chinesium

 

[Matt Schmitt]

Ya I wasn’t expecting greatness and I’m hoping it’ll mill ok sure beats beating up my saws to make some slabs as a hobby.

 

[hamish]

Just ask them politely to send you PJ07003, they retail it for $1.50 USD, and its the handle support.

 

[Matt Schmitt]

I did but requested it to be blue. Also sent pics of the strapping that’s missing for the 9’ rail.

 

[Ronie]

Its a pain in the butt to get them to replace parts. It's always, can you send more pics, then it's our tech says it looks good or can you make it work. This goes on for days. I think they try to drag it out as long as possible , hoping you will give up. If you start a claim through PayPal it goes much faster. I'm only giving them two messages now through there site and if they don't fix the problem I go to PayPal.

 

[rarefish383]

There are some guys on the firewood forum that have been building the farmertech stuff with good results.

 

[Matt Schmitt]

They know what I bought and still haven’t quite figured out what I need but maybe a few more days I’ll have the right stuff idk.

 

[ChoppyChoppy]

Its a pain in the butt to get them to replace parts. It's always, can you send more pics, then it's our tech says it looks good or can you make it work. This goes on for days. I think they try to drag it out as long as possible , hoping you will give up. If you start a claim through PayPal it goes much faster. I'm only giving them two messages now through there site and if they don't fix the problem I go to PayPal.

I bought a picture archive book on Amazon on logging trucks from the 20s-70s. Was pretty expensive, around $45 with the shipping.

https://www.amazon.com/gp/product/188225659X/ref=ppx_yo_dt_b_asin_title_o06__o00_s00?ie=UTF8&psc=1

A month later I get a package, open it and it's a book on Studebakers. Uh, OK?

Chat with Amazon, and "sorry it's not us, but a vendor". Email the vendor and even though it came from the states, can tell it's a Chinese outfit. First said to the effect that the tracking showed the book got to me.
uh... no kidding!
Then wanted pictures, then wanted more pictures, of the package, of the IBS? code, etc.
They wanted me to keep that book, that it was a very good one.
I almost had to laugh, was just like dealing with Farmer Tech/Hutzle

I called Amazon and they put some boot to *** apparently because the book people emailed me back saying a new book was on it's way.