husky warranty question?

Arborist Forum

Help Support Arborist Forum:

This site may earn a commission from merchant affiliate links, including eBay, Amazon, and others.
Interesting. My brother took the saw to his shop for me. I spoke to the guy but my borother picked up the saw. The last I talked to him he said he would look up the saw and let me know if it was under warranty. When my brother picked up the saw he said that the saw wasn't under warranty but it didn't matter since the carb isn't covered anyway. I checked the reciept today. I bought the saw in May of 05.
Lake your shop covers husky's too?
 
No it doesn't do Husky, but I've referred many Husky owners to another local store for warranty issues, some of which were carb related. Interesting a dealer would say carbs are not covered. I can see why he might think that, but...

As a general rule if you varnish up a carb or abuse it, it's not going to be covered, but if it failed to perform for other reasons, I don't know how they could say it isn't. Stihl has been very liberal in covering carbs while in the warranty period of up to 2 years, and sometimes beyond. They don't want us replacing the check valves in the small carbs any more (epa issues with adjustment) so if they get glued up or leak, we get new carbs. I had an MS260 last week with a sticking butterfly that wouldn't "adjust". Got a new carb for that one too...

What was the problem with the carb in question?

Maybe a real Husky dealer will chime in, or, doe anyone have the wording of a Husky warranty for the saw in question. What is that saw anyhow?
 
I don't know what was wrong with the carb. The saw is a 359. It runs like new though with the new carb.
One problem I might add, before I brought the saw to the guy who fixed it I brought it to the stihl mechanic I spoke of in earlier posts. Charged me the $50. for his time and said he had cut the plastic tabs off the ajustment screws. Gave me back the saw unfixed. Great, huh.
 
Adrpk said:
he had cut the plastic tabs off the ajustment screws.


Likely cut your warranty off with them. Doesn't matter WHAT product, manufacturers have a thing about warranteeing things that have been "modified".
 
The carb is definately covered under the warranty. The restrictions that Lake mentioned do apply of course.

It would be helpful here if you could let us know what the saw was doing. Is it an acceleration problem? Will it idle?

I found it interesting that the saw is a 359, and that one shop cut the tabs off the adjustment stops in an attempt to fix it. I have had to do that to a couple of 359's to get them to run right.
 
spike60 said:
The carb is definately covered under the warranty. The restrictions that Lake mentioned do apply of course.

It would be helpful here if you could let us know what the saw was doing. Is it an acceleration problem? Will it idle?

I found it interesting that the saw is a 359, and that one shop cut the tabs off the adjustment stops in an attempt to fix it. I have had to do that to a couple of 359's to get them to run right.

The saw idled. And ran great at full speed just getting there wasn't happening without pumping the trottle and it was iffy at that.

That is why he said he would cut he tabs off. To be able to get the full adjustment range.
 
Adrpk said:
The saw idled. And ran great at full speed just getting there wasn't happening without pumping the trottle and it was iffy at that.

That is why he said he would cut he tabs off. To be able to get the full adjustment range.


It sounds like a little bit of BS to me... If the carb has to be adjusted much from it's standard settings (and assuming the saw is "stock"), then he's compensating for some other problem.

From your description, it sound like it just needed enrichment on the low end. I'm not sure which carb you are referring to, but the L limiters give you a fairly big range anyhow. Enriching the low end is often done to compensate for a small air leak... hmmm....
 
I will get back to the guy on Tuesday. Right now I am curious to know why he said the carb wasn't covered. Did he mean my carb of did he mean any husky carb.
I turned those screws every which way till Sunday. It didn't change a thing. Air leak, dirty carb sounded like my problem to me.
My brother reiterated that he said it was pretty much the same deal spending time cleaning the carb or replacing it and having new one. Replacing it being a little more costly but then again the carb would be new. And then the, Oh, your brother told me you were a tree guy so I thought you would want it asap, hence bing bang boom here's your saw with a new carb. Then, oh in that case, the saw is under warranty. So I'll get the story on Tues. I'm sure they'll be a good explanation or I'll get my $100. bucks back.
 
Back
Top