So I gave a "Free" estimate to a neighbor of one of my customers. He had two large dead oaks between him and my customers house. These trees were easily $900 trees which had to be rigged down. I explained the liability of these trees that were not only dangerous to his property but my customer"s property. I quoted him $600 a tree which I thought was more than reasonable. I also quoted him on some drop and chip leave the wood trees at $100 a tree. He preceded to tell me he wasn't going to pay $600 for those two trees just because my customer next door want them down, he'd rather let them stand and fall on their own and let his insurance pay for the damage. He couldn't understand why those were $600 a piece and the others were $100. Thats when I started getting angry and scolded him on my duty as an arborist and why they were more expensive. He became all nice to me BSed my ear off for an hour in 10 degree temperatures. The conversation ended with him telling me he had to talk it over with his wife and would get back to me as I stood there freezing my ass off not being able to feel my toes anymore. I should of called my business NC Charity Tree Care.