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441_Stihl

ArboristSite Guru
Joined
Nov 11, 2006
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Location
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hello fellow saw guys and gals.What is everyone opinion on ordering a saw online.I had never thought of it before,but can save alot of money.
But dont wanna get stuck with a bad saw.Like to hear your thoughts
 
If you wanna buy a saw online id go with Baileys, you will save some money and you wont get stuck with a bad saw. Their customer service is by far the best.
 
This is a hot topic here. Try a search for "dealer" and you'll get both sides of hte story.

I like supporting the local guy. IMO, any money you save online will be spent at your dealer when he doesn't take care of you like he would if you bought the saw from him, i.e. retuning the carb when it gets broken in, getting parts on the weekend, little stuff like that, that he'd do as part of normal service for a guy that bought a saw from him.

But if you're self-sufficient saw-wise and only need a dealer for occasional part, then buy online. Just don't expect any back up support, other than returns. And that's not to say that Bailey's aren't good folks to deal with, they are. But they can't help you tune you carb over the phone, or help you with your chain sharpening skills as well as a dealer can.

JMO.

Jeff
 
This is a hot topic here. Try a search for "dealer" and you'll get both sides of hte story.

I like supporting the local guy. IMO, any money you save online will be spent at your dealer when he doesn't take care of you like he would if you bought the saw from him, i.e. retuning the carb when it gets broken in, getting parts on the weekend, little stuff like that, that he'd do as part of normal service for a guy that bought a saw from him.

But if you're self-sufficient saw-wise and only need a dealer for occasional part, then buy online. Just don't expect any back up support, other than returns. And that's not to say that Bailey's aren't good folks to deal with, they are. But they can't help you tune you carb over the phone, or help you with your chain sharpening skills as well as a dealer can.

JMO.

Jeff

Very well said.

I think it comes down to the old "if you have to ask..." sort of situation. If you have a bunch of saws and having one go down won't keep you from doing what you need to do, then by all means shop online or buy used or whatever. If you can fix 'em, can sharpen your chains, and can troubleshoot most problems, then you are a great candidate for online shopping.

If you have one or two saws and absolutely need them to run when you need them to run, then buy from the local guy who will stay after hours to help you out, who will loan you a saw while yours is down, etc.
 
Where in NC?

Welcome to AS "neighbor" I'm in Moore County (E of Charlotte, N of Rockingham.)

Amick's is in Asheboro (north side of town on Bus. 220 Hwy) although I'm sure they'd have to add NC state sales tax to the sale, even if sold on the internet.

FWIW all the saws I have now were bought locally, but I've been wanting to make the hour drive up to Amick's just to check the store out. There's a large difference in price between their online price and my local Stihl/Husky shop... I fear I'll carry a 353 home for Momma, so I've been putting that trip off.

In my two other hobbies (4WD Jeep XJs and street motorcycles) I do 99% of the shopping online. For the Jeep, there are no local shops that cater to it. Luckily for me, the parts manager at the closest Jeep dealer 'gets it.' For the street-bike, seems the local dealers are only caring if you are buying the newest model WXYZ9999R ****-missile. Own a couple-year old model, and ya might as well be a leper. For those two hobbies (and probably many others) the internet vendors are the only way to shop.

The other great thing about the Net is that it's fairly easy to find an enthusiast forum (like this one here) where one can conduct 'silent' research, survey opinions, and gain volumes of knowledge from like-minded addicts.
 
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Welcome to AS "neighbor" I'm in Moore County (E of Charlotte, N of Rockingham.)

Amick's is in Asheboro (north side of town on Bus. 220 Hwy) although I'm sure they'd have to add NC state sales tax to the sale, even if sold on the internet.

FWIW all the saws I have now were bought locally, but I've been wanting to make the hour drive up to Amick's just to check the store out. There's a large difference in price between their online price and the local shop... I fear I'll carry a 353 home for Momma, so I've been putting that trip off.

In my two other hobbies (4WD Jeep XJs and street motorcycles) I do 99% of the shopping online. For the Jeep, there are no local shops that cater to it. Luckily for me, the parts manager at the closest Jeep dealer 'gets it.' For the street-bike, seems the local dealers are only caring if you are buying the newest model WXYZ9999R ****-missile. Own a couple-year old model, and ya might as well be a leper. For those two hobbies (and probably many others) the internet vendors are the only way to shop.

The other great thing about the Net is that it's fairly easy to find an enthusiast forum (like this one here) where one can conduct 'silent' research, survey opinions, and gain volumes of knowledge from like-minded addicts.

hello neighbor and thank you
 
I have two Stihl's now. Bought both new, from local dealers obviously. I'm going to get a Husky 353 in the Spring. I'm probably going to buy it from Amick's or maybe even Baileys. I plan on getting a good tach and shop manuals for my saws as well. The only parts I've needed from my dealer so far have been air filters. With the Husky I'll be able to get them online.
 
For me, on a new saw I'll only buy locally. It's just not fair to buy a saw somewhere else and expect your local dealer to do warranty work on it. I've worked at OPE dealers where we had to do warranty repairs on stuff bought at the box stores, and I just never felt it was right. Of course that assumes you even have a local dealer for whatever brand saw you buy. If not, you either void the warranty by doing the repairs yourself, or you ship the saw back to the seller, wait for it to be repaired, and then wait for it to be shipped back. That's fine if you don't NEED the saw, but if you do...............:(
 

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