This lady calls me last night, says it's an emergency, she's got a branch about to break over her rental home, and asks that I come right away. I tell her I'll be there today mid morning.
So today I leave our job and drive 40 mins to see this massive silver maple. About 40' up there is a 12-16" diameter limb with a 4' lateral split. Kind of hard to explain but basically heavy tip weight caused a crack in the middle of the branch. You can see right through it.
Driving all the way back, taking my guys off a lucrative job, and grabbing the bucket truck was not an option so I offered to temporarily guy the branch right then for $200 using a throwline, rope puller, and 3 strand rope. Then return tomorrow for $1300 to take out the limb (FYI there is supposed to be rain and 40 mph gusts tomorrow). She looks at me like I have 3 heads. "Fifteen hundred dollars?!?!?!" She thinks I'm crazy and says no she's going to shop around. The tenants are like "That branch hangs over my children's room and there is a storm tomorrow!"" I politely gave her the number of another arborist much closer to her locale. Maybe he can do it cheaper? I don't know.
Would you guys have guyed the limb anyway? It would have been irksome to drive all the way back there after some other tree service had removed the limb to retrieve my gear. On the same token, I'd hate for that limb to smash the house when I could have saved it. Of course, she wasn't begging me to do it anyway.
In retrospect, I could tell it probably was not going to be a profitable endeavor from her first phone call. Was a bit of a bummer to lose 2 hours today. I've been doing trees long enough that I shouldn't be still making these mistakes. I'm still half expecting to get a call from her tomorrow morning! We'll see....