What’s up with treestuff

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TreeMonkee58

TreeMonkee58

ArboristSite Lurker
Joined
Aug 11, 2017
Messages
41
Location
Coastal NC
I placed on order on Nov 27 and they still have not shipped. I tried to call them and just get put on hold with no answer.
I read in some or their threads they were bought by Sherrill and they were not providing thier previous level of customer service. Has anyone else experienced a similar problem?

I may need to cancel this order and rush it through for someone else as it is needed for weekend work.
 
Slicksty6

Slicksty6

ArboristSite Member
Joined
Oct 4, 2017
Messages
56
Location
Central MA
I heard they had a huge response to their holiday sales and are buried with orders. Still should expect some customer service though... I am still waiting for the rest of my order as well but no rush for me.
 
outdoorsman0490

outdoorsman0490

ArboristSite Operative
Joined
Feb 21, 2011
Messages
381
Location
Connecticut
I had the same issue. Emailed them and took a few days to get back to me as well. Said the warehouse was swamped with orders. They sent it out a couple days later but overnighted it on them.

Still waiting on my green teeth from a month ago though
 
TreeMonkee58

TreeMonkee58

ArboristSite Lurker
Joined
Aug 11, 2017
Messages
41
Location
Coastal NC
I got through to them yesterday, they were swamped with orders but expedited mine and it was shipped yesterday. Now I just need the rain to clear out.
 
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