it could be something really simple to fix... or something expensive.
besides doing the below procedure, it's really important not to be stomping on fuel when lockout is engaging. let lockout fully engage, then stomp on it. your torque converter will live MUCH longer.
it also helps to understand where limitations of tranny as matched to a cummins. which produces max torque at 1600 rpm. at that low rpm, transmission is not operating fast enough to produce pressures needed to function at max efficiency. so when pulling large loads, keep your rpm's up.
I've yanked 30k+ loads with my 97 12v w/auto with no problems. by doing the above.
start by draining all fluids, then change out to synthetic AFT. while you are in there adjust the clutch bands. (procedure is listed in second link below)
most importantly post this problem on DTR ... assuming you've got a 24 v... this is the correct section
http://www.dieseltruckresource.com/dev/forumdisplay.php?f=89
there's a ton of really knowledgeable folks. also cruise by the faq sticky. odds are someone has already posted answers.
http://www.dieseltruckresource.com/dev/showthread.php?t=110571
http://www.dieseltruckresource.com/dev/showthread.php?t=121534