If you need a job done and call a number but get a machine or voice mail, Do you call back?
Nope!!!
Jeff
Nope!!!
Jeff
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- Thread starter jefflovstrom
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Does that mean I need to have someone in the "office" to answer phones? Been doing fine with a machine for years.
treemandan
Tree Freak
I see what you are saying Jeff. Oh boy do I ever if you know what I mean . You do know what I mean don't ya Jeff?
Calm down bro, trust me , they aren't that exicited either.
Calm down bro, trust me , they aren't that exicited either.
OK, treemandan,I am actually refering to a little boy trying to be a pro, - And I know what you mean! To bad some dummies don't! You know who.
Jeff
treemandan
Tree Freak
OK, treemandan,I am actually refering to a little boy trying to be a pro, - And I know what you mean! To bad some dummies don't! You know who.
Jeff
No I don't know who exactly but since its only me here I have to let the machine pick up when I am out. Its Ok, usually its someone looking for a better price or one of my clients who says " give me a call when you have time"
But yes, you have a very valid point, its best to have a person answer the phone and get to working the job, the early bird gets the worm... sort of... I think... actually I have no freaking idea how that works. I think its just luck of the draw... or the cheapest price... which they will wait for... hell its just a tree what do they care its about to fall in the road?
Hint-FTA.
Jeff
Jeff
ForTheArborist
Addicted to ArboristSite
John Paul Sanborn
Above average climber
How much do i like the company, how "good" is the referral that brought me to them.
As a general response to the concept of the question..
If I am the company, what am I concerned about? Do I have a large enough backlog (hows that for a timber term? The mill don't shut down till the back logs are sawn! The teamesters don't rest till...) that I'm comfortable with loosing a lead?
Sometimes it is good to have an answering service, or phone secretary. If things are going well and you want to grow business then having someone to call to get a lead list may yield a good Return On Investment; you can tuck a few extra stops in a lead rout in areas you want to build a base, or see if there are any you can hit after the job is done, or as the crew is cleaning up.
If you are paying up for a smart phone, then some sort of service may be beneficial to maximizing the device. The service puts all calls to your email from a script so you know weather it needs a callback, or a stop.
As a general response to the concept of the question..
If I am the company, what am I concerned about? Do I have a large enough backlog (hows that for a timber term? The mill don't shut down till the back logs are sawn! The teamesters don't rest till...) that I'm comfortable with loosing a lead?
Sometimes it is good to have an answering service, or phone secretary. If things are going well and you want to grow business then having someone to call to get a lead list may yield a good Return On Investment; you can tuck a few extra stops in a lead rout in areas you want to build a base, or see if there are any you can hit after the job is done, or as the crew is cleaning up.
If you are paying up for a smart phone, then some sort of service may be beneficial to maximizing the device. The service puts all calls to your email from a script so you know weather it needs a callback, or a stop.
I answer my phone 24/7. 99% of the time. Usually to address a concern or confirmation. When I started here 9 years ago, the owner would sometimes call at 11:00pm on a Sunday just to see if I answered.
Jeff
Jeff
treemandan
Tree Freak
maybe he was just looking for his wife? Hold on, I blame that last remark on Stihl Sawing! You ever read his jokes? Got me thinking like a cretin.
But Hell I got that caller ID and sometimes when I see who is calling I run upstairs and hide under the bed. It might take me some time to muster up enough strength and courage to call them back.
This one gal has called me 3 years running. This year she actually said she was going to get the job done. I mean I keep going up there and spend time jawing and write a dam estimate but she re-nigs. I hope to get over tommorow so I can do the job she finally wants me to do. All of the sudden it has become a big freaking rush
How did that happen? 3 years and now I have to get it done by next weekend?Then of course I tell her the price and she is getting all funny cause she said I said 100 bucks last year but she don't have my old proposal and frankly neither do I.
But I hope to get it done this Sunday before more rain.
treeclimber101
UNCLE BUCK
Why do you get paid per call ? That would really burn my ass to be sitting on the couch with Mrs. treeclimber 101 and my :censored: boss just is seeing if I'm at attention , and no I don't answer every call , but that's just me..
John Paul Sanborn
Above average climber
That's because you're just a peon, and Jeffe is a manager.
That means he is pee'd on by everyone.
treeslayer
Addicted to ArboristSite
It is taking all my inner strength not to pound on lil jeffe right now.....:hmm3grin2orange:
better yet, I'm gonna call his a$$ and :censored:with him.
better yet, I'm gonna call his a$$ and :censored:with him.
treeslayer
Addicted to ArboristSite
That bitc h didn't answer! WTF!!
treeclimber101
UNCLE BUCK
And that there is the truth...
treeslayer
Addicted to ArboristSite
treeslayer
Addicted to ArboristSite
We're going a kick-a$$ dance band at a kick-a$$ bar tonite.
LLTreeslayer will be in rare form, a presence on the dance floor. and after returning home, and cooking a 3 am breakfast, I will call this motha:censored:all night.:hmm3grin2orange:
Well, between "workouts" anyway.:lifter::love1:
ding, ding its on.
tell us you answer your phone 99.6% again, hummer pilot.
AWM. biatch.
LLTreeslayer will be in rare form, a presence on the dance floor. and after returning home, and cooking a 3 am breakfast, I will call this motha:censored:all night.:hmm3grin2orange:
Well, between "workouts" anyway.:lifter::love1:
ding, ding its on.
tell us you answer your phone 99.6% again, hummer pilot.AWM. biatch.
Ouch!
Jeff
Jeff
Sparky8370
ArboristSite Operative
I send all my calls to VM, I don't want to deal with "How much would it cost to fix ______?" I'll wait until I have the time to call them back. If they don't leave a message, I'll just say "Hi this is Jason Eaton from Eaton Electrical Services. I apologize, but I missed your call earlier."
We're going a kick-a$$ dance band at a kick-a$$ bar tonite.
LLTreeslayer will be in rare form, a presence on the dance floor. and after returning home, and cooking a 3 am breakfast, I will call this motha:censored:all night.:hmm3grin2orange:
Well, between "workouts" anyway.:lifter::love1:
ding, ding its on.
AWM. biatch.
Ha Ha, You are the .4%! Ha Ha! I was at my sisters B-Day party.
Jeff
