I posted a few times regarding my 346XP: see below if interested
http://www.arboristsite.com/chainsaw/175010.htm
http://www.arboristsite.com/chainsaw/176039.htm
http://www.arboristsite.com/chainsaw/176275.htm
http://www.arboristsite.com/chainsaw/177272.htm
Some of you know the story:
I dropped of the 346XP for warranty service because it ran like crap. Dropped it off to Weirton Rental, on Friday July 8, got a call from the "tech" that next Monday, he was confused and wasn't sure what the problem was. He told me it ran fine and that he just cut with it for 10 minutes, I said do a compression test, he did, it was 90, he said it should be 130, wrong! called me that Wednesday to tell me he would order a new P/C, parts should be in by end of week. The same "tech" called me two weeks later to tell me that my repairs were covered under warranty and he would order the parts today! I told him he already called me and told me all that two weeks ago, he said, oh we have been real busy, not sure when the parts will be in, but he would call me when they came in.
No call after about a week, so I call and he is not in, the manager asks if he can help, I told him thestory, he said that was not good that he will get it taken care of, about another week and I call them today.By the way my time frame may be off a little. Anyway, I call today and the "tech" said, aw man, got your parts yesterday, put it together and when I went to test it the clip that holds the pin to the piston came loose and now it is totally locked up, I can see the grooves on your piston through the exhaust! Not sure what to do!
I almost lost it when he said, your old P/C looked fine but for some reason it had low compression and my boss said jut replace the P/C!!!! Diagnose the dang thing FIRST!! Did you check the ring end gap? Leak down test? Compression test? Bad compression valve? Anything at all, any test?????
So I have been without my saw since June 21, I heat with wood have ZERO wood.
Well, I called Husqvarna, AGAIN, and told them to please ship me a new saw ( just like that and I was really nice) and they said it should be here in a week!
I assume I will have to go back to the servicing center to get my bar and chain and when I do I will get my original P/C, I am sure I can save it, after all it looked fine, just low compression.
Have a beer for me! Make it two . . . lol
http://www.arboristsite.com/chainsaw/175010.htm
http://www.arboristsite.com/chainsaw/176039.htm
http://www.arboristsite.com/chainsaw/176275.htm
http://www.arboristsite.com/chainsaw/177272.htm
Some of you know the story:
I dropped of the 346XP for warranty service because it ran like crap. Dropped it off to Weirton Rental, on Friday July 8, got a call from the "tech" that next Monday, he was confused and wasn't sure what the problem was. He told me it ran fine and that he just cut with it for 10 minutes, I said do a compression test, he did, it was 90, he said it should be 130, wrong! called me that Wednesday to tell me he would order a new P/C, parts should be in by end of week. The same "tech" called me two weeks later to tell me that my repairs were covered under warranty and he would order the parts today! I told him he already called me and told me all that two weeks ago, he said, oh we have been real busy, not sure when the parts will be in, but he would call me when they came in.
No call after about a week, so I call and he is not in, the manager asks if he can help, I told him thestory, he said that was not good that he will get it taken care of, about another week and I call them today.By the way my time frame may be off a little. Anyway, I call today and the "tech" said, aw man, got your parts yesterday, put it together and when I went to test it the clip that holds the pin to the piston came loose and now it is totally locked up, I can see the grooves on your piston through the exhaust! Not sure what to do!
I almost lost it when he said, your old P/C looked fine but for some reason it had low compression and my boss said jut replace the P/C!!!! Diagnose the dang thing FIRST!! Did you check the ring end gap? Leak down test? Compression test? Bad compression valve? Anything at all, any test?????
So I have been without my saw since June 21, I heat with wood have ZERO wood.
Well, I called Husqvarna, AGAIN, and told them to please ship me a new saw ( just like that and I was really nice) and they said it should be here in a week!
I assume I will have to go back to the servicing center to get my bar and chain and when I do I will get my original P/C, I am sure I can save it, after all it looked fine, just low compression.
Have a beer for me! Make it two . . . lol
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