Hi Steve, I`m wondering what makes you say that Aqua Therm has a very good unit but the Heatmor is O.K. ? I hope it`s not just based on the advertised warranty. At any rate, this is a sincere request for info. I know I have done alot of preaching about Heatmor vs Classic, but my knowledge may be somewhat dated. When I looked at the Aqua Therm, I also thought it looked like a good unit but the grates where very cheesy looking. Didn`t look like they would hold up. Do you have an Aqua Therm and how long have you been operating it? One thing I learned when looking at outdoor boilers is that there is alot of chest beating amongst dealers, and manufacturers, and many of them have virtually no first hand experience with boilers of any sort, never mind wood fired boilers. The only criteria to become a dealer for any of the brands I looked at was the ability to be able to "floor plan" a certain number of units, often just enough to pay for your own after selling the others at retail. I did sell Heatmors for a while, but after having used one for almost two years. I think the Heatmor is a very good unit, I don`t know if it`s best now or ever was. I just couldn`t stand all the crap of trying to sell them, primarily talking to people who wanted you to do a real lengthy estimate with a highly detailed drawing of the installation and all necessary components thrown in, and then the other end of the spectrum, people who couldn`t fathom how you could have the heating unit outside the structure, but are more than willing to have you spend copiuos amounts of time trying to educate them. Or the other folks who expect to be able to buy at wholesale prices and get free delivery to boot. The margin for the dealers on the Heatmor and Classic is not all that high. Initially it sounds like good money until you sit down and crunch numbers on how many units you can realistically sell, and what kind of specialized equipment you need to receive, deliver and install these things, then factor in that the dealer is expected to stock an inventory of units, accessories, and replacement parts, which can add up to substantial money tied up. And then you have to be a good liar to sell alot of these things anyway. Tell people what they want to hear and don`t worry about them motherf**kering you after the sale when they realize they are more work than you promised, and the payback period is alot longer than you promised. Or how about the people out in East Bumf**k that demand that you come out and fix the shoddy installation that they paid someone else to do, at your expense, because the original dealer/installer is defunct and the company rep gives them your name as a dealer. These people, even though they actually conducted no business with you, are not averse to bad mouthing YOU when they have a problem. In a very simplistic way you can`t blame them, they got sold a bill of goods and you are associated with the company name. You also have to factor in the amount of time required to go to shows, all over the region at your own expense typically, to show them. They need to be advertised agressively to sell. Don`t get me wrong, I enjoy sharing my opinions and what I think I know. I guess I just felt patronized when people implied that they were able to buy and wanted to buy, but you knew they were just putting on a front so that I would spend my time, often driving to their homes or business', just so they wouldn`t have to put forth any effort. I know I`m off on a tangent here, I just wanted to give the reasons why most dealers don`t stay with it for long, and once your dealer is gone, what are you going to do? Especially if your unit requires OEM parts, or is not field servicable. I think that the manufacturers are making a killing by the sweat of the dealers, and the manufacturers from what I have seen provide minimal support. I say find a way to build your own. From what I have been told by asemi driver delivering a load of these to me, they are all over the country side of Minnesota, all home built. I know what it cost to build one, and it`s not alot, and i know that shipping, markup, and adverstising is significant. After all the bitching I`ve done about people picking my brain for free info I doubt anyone will ask again, and I`m sorry because I don`t mean to discourage anyone here. I `ll be glad to respond to anyone with a question, on my own terms/timing. Several of the posters here can attest to that.
To Christain: the chemicals for the water are generic anti corrosion mixtures that I have seen, although they are sometimes given proprietary packaging. Most boiler supply or well stocked hardware stores have them. The fireside chemicals go into the ash to neutralize the accidity. Sorry about the long winded reply. Russ