372XPW Arrived

[MAG58]

Ipl 372 Xpw

And here is the IPL to the 372 XPW from US Husky site

http://weborder.husqvarna.com/order_static/doc/USA/2007/I07000/I0701014.pdf

 

[trimmmed]

So it appears that spikes Husky rep is full of doo doo.

C'mon spike, do you really think Baileys is selling Husky saws with chinese jugs and not disclosing that? Do you really think Husky would let that happen either?

 

[spike60]

I Am Wrong!!!!!!!

Absolutely amazing! I'm better off asking you guys than asking Husky! ( not a joke really, as there is far more knowledge on this site than anywhere else)

I AM WRONG!!!!!!!!!

Thanks guys. I better go get a towel and wipe the egg off my face.

I'll still get back to you with the reply from Husky, it will either keep the mystery going, or make me, or the rep, look worse!

 

[THALL10326]

Absolutely amazing! I'm better off asking you guys than asking Husky! ( not a joke really, as there is far more knowledge on this site than anywhere else)

I AM WRONG!!!!!!!!!

Thanks guys. I better go get a towel and wipe the egg off my face.

I'll still get back to you with the reply from Husky, it will either keep the mystery going, or make me, or the rep, look worse!

Well let us know what he says regardless. Questiion for you Spike. Can you get any saw from Husky that Baileys can??

 

[MAG58]

Absolutely amazing! I'm better off asking you guys than asking Husky! ( not a joke really, as there is far more knowledge on this site than anywhere else)

I AM WRONG!!!!!!!!!

Thanks guys. I better go get a towel and wipe the egg off my face.

I'll still get back to you with the reply from Husky, it will either keep the mystery going, or make me, or the rep, look worse!

Well I hope not you are , but your Husky Rep is full of it :taped:

 

[SawTroll]

Well I hope not you are , but your Husky Rep is full of it :taped:

It is about like the Stihl importer here are about bars and chains that they don't want to stock....:bang: :bang:

 

[spike60]

Questiion for you Spike. Can you get any saw from Husky that Baileys can??

Apparently not.

I called down to speak to someone in Tech Services and learned a few things. (should have done that yesterday?)

I WAS TOLD: The 338 Cali has a larger cylinder in an attempt to compensate for additional emmisions restrictions. It is intended only for sale in Calf., but can be sold elsewhere. But the regular 338 CANNOT be sold in Calf. Power output is about the same.

I WAS TOLD: (And this one still confuses me) That larger displacement 372 is a 2007 model. The IPL is online, but not on the CD-ROM as the 2007 version hasn't been mailed out yet. Since he was in Tech, and not sales, he couldn't really say if I or any other Husky dealer will be able to order any, or if this was another model primarily intended for Calf.

In either case, they are both legit Husky saws. As Trimmed said, Husky likely wouldn't allow Baileys to sell saws that were altered. My apologies to the guys at Baileys.

You know, I don't mind at all admitting to you guys that I was way off course on this, but I passed on that "explanation" of the 338 to my customer, who surely thinks that I fabricated the whole thing just so he wouldn't buy the saw online. THAT'S embarrasing.

I'll still share the reply from the rep and any new info with you guys.

 

[Grande Dog]

Lets face it "sales reps." are salesman and they will tell you what you want to hear till you hold their feet to the flame and call it BS, and then they tell what you should hear. We always have had, and will continue to have an aggressive marketing structure. It's truly a double edge sword because Manufacturers, Distributors, and Dealers hate it but, customers like it. We are pretty high profile in our industry so we become the bell weather for allot of arguments. We've pretty much been called anything and everything but, my favorite official statement was that in our industry we are the "Poster Children for Bad Behavior". Personally I really never understood the denial of warranty work unless you're so busy you don't have time to do it. We've always had a policy that if a saw shows up here with proper documentation we'll warranty it, no matter who bought what from who or where it came from. I hope this doesn't come off as soapbox but, it's tough to put winks, nods, smiles, and body language into writing. As far as the 338 XPTC goes, Husqvarna produces this saw to skirt the stricter CA emissions standards that effects saws under 40cc's. I've talked to many people who run the 39cc and the 45cc. The general consensus is that there is no noticeable difference between the two until you get into wood that is 12" and larger. This is about the point where the displacement becomes a factor. The 372XPW is a way to get more of a good thing into the US market. The jury is still out on any performance difference between the standard bore and the latest larger displacement model.
Gregg

 

[SawWitch]

Superb post, big dog!!!! :greenchainsaw:

 

[SawTroll]

Superb post, big dog!!!! :greenchainsaw:

That was actually me, didn't know that my wife had logged in........

 

[Deerskin]

I too, have made the 372XPW online purchase with a bit of inadvertent help from you guys. I'll tell you how;
After stumbling on this site after a 'power tuning' Google search, I read many of the threads with much interest and entertainment. After hearing the bad report of the 575XP and the crooning over the 372XP, I decided that I had better get one before it was too late. I also considered the MS441, sounds like a great saw, but about a $100 bucks more and a pound heavier. The local Husky dealers said that the 372XP was 'unavailable', they only had the 575XP. I looked online and found numerous sites showing the 372XPW available. I figured these were leftovers because of the full wrap handle, so I ordered one from the same outfit as Big Daddy's saw. I noticed the '75cc' in the main part of the ad but figured it to be an error since the details section of the saw description included '70.7cc' with all other details accurate for the 372XP saw. I haven't received the saw yet, it should be here next week. Another thing that disturbed me is the IPL shows the air filter cover for the 362XP/365. Big Daddy, tell me it's not so. I hope ignorance is bliss.

I would really like to hear from Big Daddy, Cruiser and anyone else with this saw on a head-to-head against a stock 371XP/372XP. If it doesn't pull with the 71cc motor I'm tempted to send it back and get the MS441.

 

[cruiser]

Welcome Deerskin!

I got the 372xpw (full wrap)

It says on the saw that it's got 75cc's. I'm just getting finished with the break-in. So far, only mod is the muffler. It pulls good now and I'm excited to lean it out a little now that it's broke in.

No comparison for you, sorry.

Did you get the wrap? I believe that's the only one with 75cc's corect me if I'm wrong.

Cheers

 

[Deerskin]

Thanks Cruiser! Yes, I got the wrap, I also got a new-condition half-wrap handle off EBay. Which air filter cover does it have? I would hate to see the 365 cover. Also, what does the muffler mod consist of?

Thanks for the quick response.

 

[cruiser]

High rise cover.

I used the old school loger mod. A 5/8" hole through the mounting bracket and front of the muffler. If you do, make sure you richen up the carb before running.

 

[Uwharrie]

As you know I sell Husqvarna products and I have tried to buy these saws from Husqvarna but my rep says they are not available to buy from them. He explained to me that these saws were coming through Distributors on the west coast that buy directly from Husqvarna Sweden. I buy my saws from Husqvarna USA ( about 75 miles from our store ). My rep told me that I could not do warranty work on these saws. I really don't understand the mystery behind these saws, as to why we can not get them or sell them. It almost sounds like politics to me. I would love to hear what Spike60 finds out from his rep. A little info on the 575XP's, I have been selling these and in our area we have had good results. Most of the loggers and tree services that have bought these all claim they like the powerband better on the 575's versus the 372's. We have had some problems with the mufflers on these saws that the loggers are using but they still come in and buy new 575's. They all rave about the power. Tony

 

[Big Daddy]

Hello Uwharrie
You said your rep told you that you could not do warranty work on these saws. I don't understand that, why is there a difference between Husqvarna USA and Sweden. Both can be accessed from the same web site with no indication whatsoever of it being two different company's... . If there is, I now feel as if I have been Frauded. The local dealer did'nt indicate Husqvarna would not allow it, rather it was a personal choice more like a tantrum... Here is a picture of the XPW I don't know if its the same as the 365...
God Bless
Big Daddy

 

[SawTroll]

Thanks Cruiser! Yes, I got the wrap, I also got a new-condition half-wrap handle off EBay. Which air filter cover does it have? I would hate to see the 365 cover. Also, what does the muffler mod consist of?

Thanks for the quick response.

The 372xp has been sold with either filter cover, and I really don't see any reasons to have the high one, unless your local conditions dictate it.

The saw look much better with the low one, at least.....

 

[Deerskin]

Thanks for the feedback fellas, I appreciate it. Personally, I like being able to use the large air filter and I also like the distinct look of the high cover. It's just a little different than others of smaller displacement.

I'm with Big Daddy on the fraud part, it is certainly misleading and now I'm wondering if I'm about to own an orphan. I'm not too concerned about warranty work, more concerned about spare parts availability and interchangeability down the road.

We need some feedback from Spike60 and any other dealers who talk with their reps in the future.

Big Daddy, how did your saw do on the Box elder?

 

[Big Daddy]

Hello Deerskin
It said waaannnggg, waaannngggg, whhaaattt wwwooooodddd... Not even a studer, I even hit a couple 16" to 18" White oaks it said the same thing. I am very happy with it as was my nabor who's feel lumber for many a year, (a Stihl Man at that). As you I am not worried about warranty work, I don't believe it will ever need it. I think the cont-averse over it all should be straighten out...
Happy New Year
God Bless
Big Daddy

 

[spike60]

As you know I sell Husqvarna products and I have tried to buy these saws from Husqvarna but my rep says they are not available to buy from them. He explained to me that these saws were coming through Distributors on the west coast that buy directly from Husqvarna Sweden. I buy my saws from Husqvarna USA ( about 75 miles from our store ). My rep told me that I could not do warranty work on these saws. I really don't understand the mystery behind these saws, as to why we can not get them or sell them. It almost sounds like politics to me. I would love to hear what Spike60 finds out from his rep. A little info on the 575XP's, I have been selling these and in our area we have had good results. Most of the loggers and tree services that have bought these all claim they like the powerband better on the 575's versus the 372's. We have had some problems with the mufflers on these saws that the loggers are using but they still come in and buy new 575's. They all rave about the power. Tony

Thanks Tony! God I'm glad that it's not just me. This is at least somewhat consistant with what I have been told. I felt so dumb the other night. I felt like a guy walking into the police station reporting that a UFO landed in his back yard.

Never the less, I was off base by passing on the suggestion that the saws in question were somehow not legit, and I sent a PM to Grand Dog telling him how good my shoe tasted.

But, obviously, there is something going on here. Not necessarily mysterious, but something that has yet to be clearly explained.

Like Tony, I was also told that I could not do warranty work on these saws, or more specifically, that there is no warranty on these saws with Husky USA in Charlotte, NC. And we certainly don't have the same sales rep. I have not received a reply to my E-mail from Friday, which isn't all that surprising with the holiday weekend. Again, I will share it with everyone when I receive it.

Also, I have to say that my rep is a straight shooter and was simply passing on info that he was told. He would not have just made something up to spread confusion on the issue.

What this is starting to look like is that the distributors on the west coast are buying direct from Sweden, and are in some cases bringing in different saws than Husqvarna USA. If that's the case, then it might explain why Husky USA won't warranty the saws. If so, then there is a very real warranty question for guys like Big Daddy who have these saws shipped back east. It may be that these saws can only be warranted through dealers who buy from the west coast distributors, and not from dealers who buy from Husky USA. But at this point, we just can't be sure until we get some straight answers.

We obviously have to pose these questions to people who REALLY know what's going on. I promise to make a few calls on Tues. to Husky and try to get the straight scoop on this. I did kind of start this whole mess, so I feel that I should follow through on it.

Another note: I was able to locate the IPL on the 338 Cali special, but I can't even order the cylinder, let alone the saw. Just trying to get a price on the cylinder, I get "Part number not in database". So, to answer Thalls earlier question, there are indeed saws that are sold on the west coast that we cannot get here in the East. Not a good thing when customers come in the store asking for them.

Another factor to consider is competition. Not competition between dealers like myself and Tony vs. Baileys, but competition between Husky USA and independent distributors out west who buy direct from Sweden. Husky USA may simply be choosing not to warranty saws that they did not sell. Gosh, that has a familiar ring to it, doesn't it? (Sorry, couldn't resist )

I'll fill you guys in as soon as I can.

Happy New Year everybody!