Bandit's customer service

[John464]

Just wanted to say I had a problem with the Bulldog jack that stopped cranking. I called Bandit direct cause I couldnt seem to find a dealer with the correct pin and mount jack that comes on the 07' Bandit's. Bandit not only told me where to get the parts. The sent me one overnight and had it the next day, no charge. The folks at Bandit have always been good to us!

 

[kennertree]

I dealt with them when I ordered the winch to go on my chipper. They were really nice and do a great job.

 

[TimberMcPherson]

I'll just post this as an example of there occational terrible customer service, making obviously defective equipment and covering it up and then not helping the client out.

http://www.arboristsite.com/showthread.php?t=69251&highlight=hansa+bandit

If you read it carefully you will see that its not just the 65 but a 250 is mentioned being badly built (14,000$ to fix a brand new brush bandit 250 that has a factory fault is ALOT of money)

 

[ASD]

$420,000 of bandit stuff in are fleet.
$50,000 of carlton
and 1 P O S vermeer 1800 :hmm3grin2orange:

 

[ASD]

Satisfaction for twenty years and counting!

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