I’d really like to see some pics as well. Thing must have gotten smoking hot if it’s now hard to pull it over. I’ve seen it before and it’s not pretty.
Brand new MS391 meltdown
- Thread starter Stumpzero
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Be careful they don't go ahead and charge you hundreds of dollars before they tell you what it needs and how much! I seen that happen a few times.
Stumpzero
Stump Zero Stump Grinding
I was distracted by a customer and I turned it off but it was still idling fine . When I went to use it few minutes later was completely locked up.
Stumpzero
Stump Zero Stump Grinding
Thanks for the advice.
I take "locked up" as in the clutch drum/chain are froze up, not the crankshaft?
Hopefully just the cover melted , # 9.
Stumpzero
Stump Zero Stump Grinding
Jerry’s a very well respected and long time member on here. If you’re fortunate to get his advice you can rest assured it’s right.
Stumpzero
Stump Zero Stump Grinding
I would say it’s the melted cover , the clutch and the chain break. Locked up I refer to pulling the start cord and it doesn’t move at all.
Stumpzero
Stump Zero Stump Grinding
I’m new here and will take any good advice I can get and it will be appreciated.
You need to pull the clutch cover and muffler off to access the damages.
The crank and recoil should still spin with the chain brake on. Check piston/cylinder with the muffler off.
Stumpzero
Stump Zero Stump Grinding
The chainsaw is with the dealer and I don’t have access to it. We shall see what they say and I will update on here.
Hopefully dealer does not = stealer and they don't bill you.
Stumpzero
Stump Zero Stump Grinding
Time will tell. Hoping for the best prepared for the worst.
You better call them ASAP and tell them not to fix anything without an estimate first, or you might have a problem. I can see this one coming!
Stumpzero
Stump Zero Stump Grinding
Dully noted. Thanks
The chain should not turn or the clutch be engaging the drum at idle on any saw, much less a new one.
Sometimes you can take a Dremel tool with grinder wheel on it and clean up any plastic that is melted and grabbing the clutch drum.
But, the saw should idle without the clutch engaging anything until the RPM over powers the clutch springs, whether the drum is seized or not.
This is a weird story.
Sometimes you can take a Dremel tool with grinder wheel on it and clean up any plastic that is melted and grabbing the clutch drum.
But, the saw should idle without the clutch engaging anything until the RPM over powers the clutch springs, whether the drum is seized or not.
This is a weird story.
@ Stumpzero
Sorry for the misfortune with the new saw and hopefully you get it resolved.
When I hear " locked up " I think straight gassed.
Buddy of mine who is 67, operated saws for many years got his gas cans mixed up and straight gassed a brand new MS 250.
Sorry for the misfortune with the new saw and hopefully you get it resolved.
When I hear " locked up " I think straight gassed.
Buddy of mine who is 67, operated saws for many years got his gas cans mixed up and straight gassed a brand new MS 250.
I think there is much more to this story than what is being told.
Stumpzero
Stump Zero Stump Grinding
This is why I asked. I have zero problem taking blame and paying for my mistake but in this case I was not at fault and feel there was a malfunction with a brand new saw. I will fight this one all I can. Im hoping Stihl does the right thing. I will keep you posted.
Either a clutch spring broke or was not connected. Really no other explanation other than being revved up past the threshold of the clutch engagement RPM . And, that would be operator error. Even if it was a throttle control lever issue it should be obvious.
