You have to sacrifice service for price is the kind of thinking that caused the demise of the local Speed Shops. I know, I was in the autoparts business for 20+ yrs. The specialty shops thought that they could charge anyprice they wanted and if you didnt like it you should buy elsewhere. Well guess what the consumer did. And the world passed over these high and mighty shop owners and now they are gone.
The small equiptment dealer is now seeing this,and if they dont change they will be working for Dominos Pizza as the delivery boy.
The 2002 Oregon dealer cost(spring/summer 2002) for a 72lg-72 is $9.32 with a sugested retail of $15.53. that is a 40% mark up.
I would gladly pay that price.This chain on the net is approx $12.00. Why is it that the local guys all want between $28.00 and $30.00 for this chain
Why does the same dealer want to charge $10.00 for a 3/8" x7 rim when his cost is only $2.44. What grandios service accounts for this added cost. Oh gee he had it in stock,well thats why its worth a fair 40% mark up. 67%-75% is just way out of line.
Wake up, the handwrittings on the wall. If you dont evolve you will be gone.
I ran a successful autoparts store in Hartsdale NY and we worked on a 33-40% mark up on instock items.On special orders I made even less,because I didnt have to stock the item and I got deliveries 3 days a week. I considered the special orders easy quick cash, so I made less. The walk in customer got the same treatment as my wholesale customer. They used catalogs for information but came to me to buy thier parts, because I treated them right, with price and service.
When I left that store the owner went back to the more traditional method of sales.Wholesale customer as god and walk in as money. three yrs later he was bankrupt