I think selling online would be better for Dolmar, saws sold are saws sold, but would be worse for the user if they cant get support. I buy other stuff over the net I cant get locally, and they pay shipping if it goes back. Doesnt Dolmar have a factory on the east coast? Any product that went down could be shipped back, and they could still authoruze local shops to fix there product. Saws get sold, shops fix saws, and bad dealers get pulled out of the equasion. the only people hurt would be the local good dealers, but I havent seen any... Dolmar could aslo fix pricing so that the major stores could not undercut the little good shops by ant or very little. Sounds like a saw fantasy...