You know you've hired the wrong tree service when they drop the first spar of the day then the whole crew plops down on it and gathers around the climber who just fired up a doobie right in front of your rear bay window (true story told to me my a customer).
On the bucket truck theme,
Had a good, long term client who I had to take two trees off of her house after an ice storm. Had a 64 ton crane on the job and was working the neighborhood with it. The neighboring house had a large tree on the roof in the back yard. Would have been no problem to swing the boom over and remove it from right where we had set up. House was unoccupied and the owner was an investor who lived in CA.
Tried to talk to the older couple that lived next door and were the care takers but they would not open the door and talk to me while I had the crane on site even though I had my client, their neighbor with me. I tried to explain that I could save them several hundred dollars if I could get the go ahead to do the tree on the house while I had the crane on site. They didn't want to open the door and talk about it. They were elderly and pretty freaked out by the destruction so I couldn't blame them.
A week later I get a call back to come give an estimate on the tree. I am swamped with work, booked for the foreseeable future and my price has now gone up considerably from what it would have been while I was on site with the crane. The old guy didn't like my price and says he's got a cheaper bid. I tell him no problem, I am busier than I want to be and my prices are not negotiable. I wish him luck and move on.
Turns out an out of state bucket jockey told him he can do the job for half the price I gave him. Only problem is he has to access through my clients yard, which she refuses. She was not about to let the guy drive his bucket truck into her yard and set up. Especially after we had been so careful to set pads under the outriggers and not do any damage to the yard.
When I go back to chip brush a month later because the city is dragging their feet and my client wants the brush in front of her house gone the tree is still on the house. It has been nipped at where the guy could reach from the street but most of the tree is still on the house. Turns out the out of state bucket jockey took the money and ran. The old guy wants me to give him a revised price to remove the rest of the tree (which would have been my same original price) but by this time I am perturbed by how the whole situation worked out and decline.