sliceoflife
ArboristSite Operative
Amazon dont care. 99% chance they'll just tell the seller to send you a new saw or they're taking the money out of their next sale and refunding you.
Sellers will often try to find a more agreeable compromise to get you to not demand a refund... not just saws but similar noname appliances, they like to tell you to go buy the replacement part and they'll give you a partial refund reimbursement... bought an air fryer that didn't include any racks (which were listed as part of the items contents) ... asked them to mail me the missing racks... they admit they dont have any... so they're selling basically an oven with no oven racks... and it's a unique dimension, so NOONE sold racks that fit, but they didn't mention that. They offered me a 20% refund to drop it and buy the racks elsewhere... took it not realizing noone made them in those dimensions. Wound up buying oversized ones and cutting them to fit.
Sellers will often try to find a more agreeable compromise to get you to not demand a refund... not just saws but similar noname appliances, they like to tell you to go buy the replacement part and they'll give you a partial refund reimbursement... bought an air fryer that didn't include any racks (which were listed as part of the items contents) ... asked them to mail me the missing racks... they admit they dont have any... so they're selling basically an oven with no oven racks... and it's a unique dimension, so NOONE sold racks that fit, but they didn't mention that. They offered me a 20% refund to drop it and buy the racks elsewhere... took it not realizing noone made them in those dimensions. Wound up buying oversized ones and cutting them to fit.