Everyone keeps saying that river birch are hardy and could handle the loss of one stem.....this is a white birch, kinda hard to see since the pic only shows the lower part, but the top is white papery birch. Not sure if that would change opinions but I wanted to make that known. As for the damage....there was a limb busted off in the past the nobody took care of and that led to ants moving in. I will run all the great info from you guys and let her know the options and risks. Very helpful guys, thank you.:msp_thumbup: