I asked them to come to my shop and all the distributer said is "We can't afford that" Then I begged them for help but mag power just kept saying "nobody else is having these problems"
Then mag power said we would be the offical test site in the PNW for testing new product, so I was all excited but that never went through. I asked for some special crank tools but never got them. Mag power kept saying, fix the customers saw or give them a new one. BUT the warranty claims still havent been paid for 6 months later after being approved by mag power. The saws that had paint coming off the crankcase got sent back to dolmar (terry green) but they swear it's the ethonal causing the paint to chip!!! I constantly test our and our customers gas for ethonal but never found more than 10%. I would love to get closure with the problems that dolmar has , I already know it's not my improper diagnoses as their is more than I in our shop that has many years of 2 stroke mechanics under the belt. Willy the senior mechanic, cut timber for 40 years and been working on saws for 50 years.