Dadatwins
Addicted to ArboristSite
My grinder threw a cutter wheel bearing over the weekend. Outer seal let go. Grinder has less than 150 hours on it. I bought the unit new and I am 4 weeks past dealer 1 year parts and labor warranty on machine. Talked to the dealer and he said they would repair the unit but would have to send bad bearing to manufacturer to examine and determine cause of problem. IE: lack of grease or to much grease or other cause. Manufacturer exam would determine if they will extend warranty for this incident since the machine still has low hours. Dealer could not set a price for the work until the bearing was checked. Might be covered, maybe not. I requested that both be changed since I have always been told that bearings should be changed in pairs. Dealer said they would check other 'good' bearing and determine if it needs to be changed. I have maintained this unit as specified in the manual, used quality red & tacky high temp bearing grease before every grind. I have been praising this unit since I bought it and hope that I can continue to do so. Anyone else had any experience like this or suggestions? Thanks