Stihl 880 Warranty

[rarefish383]

I stopped by a local Stihl dealer, because when I checked on line, it said they had 1 880 in stock. They didn't, but could order one. I said I wanted 25", 47", and 59" bars, and the first thing he said was "You're not going to use it for milling are your?" I thought I read here once that milling would void the warranty on a Stihl. Does anyone know for sure? When reading the description on the Husky 3120 it actually says they are used for milling. I plan on getting the Stihl anyway, but don't like the idea of voiding the warranty when most of the work the saw sees will be flushing stumps and bucking big firewood. There is another dealer a little closer to home that has one on the shelf, so I plan to going by there Sat. The dealer with one on the shelf has a hang tag on the saw that is about $100 cheaper than the guy I went to today. So, I'm gonna take a wad of cash to him and see if he will come down a little more, Joe.

 

[BobL]

It certainly does in Australia but I think like most things it depends on the dealer. The Warranty says something like "Warranty only valid when saw is used as intended to be used" and then it's up to the dealer to determine what that means. If the dealer is a stickler and has the evidence they can probably pull the "no milling" caveat out of the top drawer.

 

[rarefish383]

I was having trouble earlier posting reply's, but, looks like I'm OK now. I think I'll get the 25" and 47" bars with the saw tomorrow. That won't through up any red flags. I can get the bigger bar later when I actually need it. If the saw croaks I'll have to take my chances weather or not they cover it, Joe.

 

[splitpost]

It certainly does in Australia but I think like most things it depends on the dealer. The Warranty says something like "Warranty only valid when saw is used as intended to be used" and then it's up to the dealer to determine what that means. If the dealer is a stickler and has the evidence they can probably pull the "no milling" caveat out of the top drawer.

Like you say Bob,i was actually asked by my dealer if i was interesred in buying a mill,stihl was actually selling mills under their own brand name once

Sent from my GT-S7500T using Tapatalk 2

 

[hamish]

Take a moment and actually read the warranty applicable to your region. Both Stihl and Husqvarna are marketed and used globally for milling purposes. I have yet to read a warranty that specifically excludes "milling" "csm" etc.

 

[BobL]

Take a moment and actually read the warranty applicable to your region. Both Stihl and Husqvarna are marketed and used globally for milling purposes. I have yet to read a warranty that specifically excludes "milling" "csm" etc.

I have never seen any marketing information from Stihl promoting milling with their saws but it would be useful to see it.

 

[hamish]

I have never seen any marketing information from Stihl promoting milling with their saws but it would be useful to see it.

Ever wonder why Stihl would make 63PMX, I doubt they make it for use on there competitors power heads.
Stihl made there own csm years ago. For the marketing material one has to dig deep to circa late 1990-2000 to find any. Now they aren't even marketed for cutting any kind of wood.

 

[4x4American]

not marketed for cutting any kinda wood? hawh? That's what they're made for!

 

[hamish]

not marketed for cutting any kinda wood? hawh? That's what they're made for!

Exactly, however a bunch of lame reps and dealers find any excuse to limit warranty.

Nowhere in the Stihl warranty does it specifically cite milling use, yet most dealers automatically use milling use as a non warranty issue regardless of actual failure.

 

[4x4American]

Jeezum crow

 

[BobL]

Stihl did indeed make their own mill but then one has to question why they stopped doing it?

63PMX It's sold as a ripping chain and it does not require a mill to use it.

If CSM was being promoted for use by Stihl 63 PMX, sprockets and bars to accommodate this chain would be readily available for bigger saws.
I would also expect the term "milling" or "mill" to appear multiple times on the Stihl USA or Stihl international website.
A search for "mill" on the Stihl international website yields no hits.
"Milling" appears 4 times, all are references to the CS manufacturing process.
On the Stihl USA website "milling" does not appear, while "mill" appears twice only in reference to a logosol mill which I suspect is an approved "attachment".
What Stihl probably don't want is to deal with are warranty claims from DIY CS millers.

It would be useful to get clarification direct from Stihl for this question. All I have to go by is a couple of reputable dealers.

 

[hamish]

What Stihl probably don't want is to deal with are warranty claims from DIY CS millers.

It would be useful to get clarification direct from Stihl for this question. All I have to go by is a couple of reputable dealers.

Why would a warranty claim for a saw used for milling be any different than any other sort of claim? If anything the number of "csm" claims wouldn't even amount to a percent of a percent of all claims. A legitimate claim is just that, a legitimate claim.

Getting a clear response from corporate Stihl will never take place.

A 461R saw is warranted, why not a saw used on a csm?