Stihl Ms500i Chainsaws

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Smells like a new troll fishing!
Elevator Guy. No I am not fishing. I am a qualified small engines mechanic in Australia with 40 years experience. I have my own business. I have a Treelopping customer who owns 5 of these saws that have seized. One saw has only done 8 hours. I am just asking to see if anybody else has had the same problem.
 
Maybe if they had been run on straight gas but if run on proper mix have not heard of them seizing up.
The saws definitely have 2 stroke mixture at the correct ratio in them. The same fuel is used in MS661 and MS460 saws. They have not failed. He has about 50 pieces of Stihl Equipment that they use. Pruning saws, polesaws, blowers, Chainsaws and brushcutters. The business has been operating for over 30 years.
 
Has anyone else had problems with 500i seizing up?
Have you pulled data off these saws? Verified customer has been running proper mix ratio? Vac/pressure test? I’ve seen a few 500i’s with scored top ends they were all hammered on by the customer. Had one with an injector failure and a few others that were just straight abused.
 
Have you pulled data off these saws? Verified customer has been running proper mix ratio? Vac/pressure test? I’ve seen a few 500i’s with scored top ends they were all hammered on by the customer. Had one with an injector failure and a few others that were just straight abused.
I am not a Stihl Dealer in Australia. Stihl Australia won't sell me the MDG1 DIAGNOSTIC TOOL. I have taken it to my local Stihl Dealership and they aren't sure that they can download the software from before it seized. I am going to pressure and vacuum test it tomorrow. I will be doing this with the Stihl pressure testing equipment. Stihl Australia has done a report on 2 of these saws and say that they seized from overheating. Just looking at different options.
 
I don`t see 500I`s used for pruning or even constant limning of tree trunks, they are a bit heavy for that kind of work, around here they are used mostly for felling and bucking both softwood and hardwood species, the cut times would be longer in duration than light snipping of small diameter limbs or trunks. Very interested to hear if there is a problematic area of concern for them.
 

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