Well I don't have a fulltime crew so I don't have the volume pressure. But even if I did, I'd have to charge SOMETHING--$10 for 10 minutes maybe. I tell new callers that I don't do free estimates unless they are very close to where I am (and the tree sounds interesting).
My standard reply is to offer a comprehensive landscape inventory/diagnosis/risk assessment/plant health care analysis with recommendations, usually one hour's work, leaving them a tape recording (people like this!) and info brochures for a set fee. Most callers buy this, and most of them ask for and accept an estimate after that consultation.
All extimates are potential consultations; even if it's a simple removal there's the effects on the surrounding plants to consider, replacement options, etc. Don't charge for estimates, charge for consultations; it's you who knows about managing trees, more than the owner, and making the right decisons takes time and time is money.
My standard reply is to offer a comprehensive landscape inventory/diagnosis/risk assessment/plant health care analysis with recommendations, usually one hour's work, leaving them a tape recording (people like this!) and info brochures for a set fee. Most callers buy this, and most of them ask for and accept an estimate after that consultation.
All extimates are potential consultations; even if it's a simple removal there's the effects on the surrounding plants to consider, replacement options, etc. Don't charge for estimates, charge for consultations; it's you who knows about managing trees, more than the owner, and making the right decisons takes time and time is money.