Must be the same attitude all over with them, non working saw is just junk to them, maybe rob a part or two off them but only if its a couple screws to remove/replace. They go through several saws a year. One guy working here on hurricane cleanup went through 3 Jonsered 60 cc saws in that year. He was about to toss one cause the throttle cable broke or came undone actually. Said to me ,can`t waste the time fixin it just get a new one outa the box of the crew cab. The crew cab had the back seats removed, turned into a jumble of tools, spare parts, saws clothing, rope, cable,cases of bar oil, chains,bars, spare and new chainsaws and most any thing he would need on any given day. He left the saw at the garage where I was tearing down the diesel in a pay loader, I took the handle/trigger and carb out and got the cable back in place, not a really big or bad job.