See Sedanmans comments......
The new internet policy
- Thread starter spike60
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spike60
Addicted to ArboristSite
Fair question.
I really don't think I lose many sales to online sellers. I guess what really bugs me is the typical attitude of the online/box store customer. You would have to experience it to understand what I mean. And I'm thinking that you are certainly not the kind of guy who would put up with it.
I'm glad that you actually have a couple of dealers that you like; if for no other reason than to simply hear you admit that good dealers exist.
I've enjoyed sparing with ya a bit here. We're both pretty strong willed, aren't we?
THALL10326
The Champ
Ben
I wanna know what all I get for 370.00 a nite at your lodge. Also I wanna know what my price is, I am your friend you know. Opppppppps I'll be dayumm, your right Ben the net is a great thing. I see here they have a lodge up in the Blue Ridge Mountians for 145.00 a nite. Has a big lake with great bass fishing, hiking trails and they even supply horses for trail riding, I didn't see that on your site. Gotta come off that 370.00 bigtime Ben or I'll have to take my business elsewhere, whatcha wanna do, match the 150.00 or let me take a hike in the Blue Ridge Mountains???
I wanna know what all I get for 370.00 a nite at your lodge. Also I wanna know what my price is, I am your friend you know. Opppppppps I'll be dayumm, your right Ben the net is a great thing. I see here they have a lodge up in the Blue Ridge Mountians for 145.00 a nite. Has a big lake with great bass fishing, hiking trails and they even supply horses for trail riding, I didn't see that on your site. Gotta come off that 370.00 bigtime Ben or I'll have to take my business elsewhere, whatcha wanna do, match the 150.00 or let me take a hike in the Blue Ridge Mountains???
PES+
Addicted to ArboristSite
HAAAAAHahaaaaa three stars for that:hmm3grin2orange: :hmm3grin2orange: :hmm3grin2orange:
DOLMARatOs
ArboristSite Operative
Don't be too hard on Ben. I mapquested his city.
HOLY Crappo. He actually lives right next to Beverly Hills......(MI), with all them type folks around no wonder he's a little moody sometimes.
Also....He's about 126.4 miles north of the middle of nowhere. But I bet he gets some great fishing and hunting up there in da UP. Awesome snowmobiling if the weather is right.
HOLY Crappo. He actually lives right next to Beverly Hills......(MI), with all them type folks around no wonder he's a little moody sometimes.
Also....He's about 126.4 miles north of the middle of nowhere. But I bet he gets some great fishing and hunting up there in da UP. Awesome snowmobiling if the weather is right.
eyolf
Addicted to ArboristSite
This is a great thread, and almost all are adding some interesting thoughts. I suppose I can add mine, too.
We live in a great place, yes? Try to find your favorite flavor in a lot of places, and you'll get whatever you can at whatever they're charging. Or do without.
Example floated around was around $515 for 359 Husky. Similar price for Jonsered. In my area, best price for Jonsered 2159 is slightly less, but add state and city tax, you're well over that. Or there are 3 places I know of that will sell over the 'net for about $480-$500
In a year, most of us would have forgotten that $30-$70 we've saved, but we'd still be using the saw. In a past life, I was parts and service mgr for a regional warehouse dist of OPE equipment...sister company to Minnesota Stihl (Stihl would allow it's dist's to handle only Stihl). We had a lot of deadbeat dealers that wanted full discount on a $20 order for parts, or a single lawnmower or snowthrower. These guys wanted full distributor participation on their own custom advertizing, and I even remember a guy wanting to floor plan two riders he'd already sold!
I actually became friends with one of the worst ones...I happened by his store on a weekend trip...nice, clean, modern, great displays. He admitted that business was business, and if he could get something for nothing, he'd try it. I promised him full discount on parts if he'd agree to keep some parts on hand, and I'd try to patch things up between him and the agent for his territory. We installed Gilson as a low-med price line and edged out Snapper with Jacobsen in the upper-end at his store. Our original "in" was the fact that both Jake and Gilson had made rebadged stuff for Ford, and the Ford tractor dealer in his town had sold a lot of them in the past, but new management there wasn't very keen on helping retired farmers keep the old mowers running when they moved into town...they wanted to sell combines and big tractors.
He turned into a great account for us, but we needed to create a relationship to make it work. I wonder how many of us "civilians" don't really want to work on a relationship with the dealers? I have a neighbor on a little minimum sized lot, with a view of the lake. This guy owns a used car lot, and has sold me 2 cars and a PU. Tons-O-$ off sticker price...in return I let him and some of his family members hunt and fish from my farm. Oh, and we get together for drinks occasionally, my daughter babysits , the whole neighbor routine. Works out pretty good.
Years ago, when we were first married we needed a refrigerator, and having not much money I was trying to jew an appliance store down in our little podunk town. He told me if I wanted a better price, I'd have to do something for him...I couldn't expect much if I just wanted to cheat him out of more profit margin. If I was a friend, I'd recognize that he had bills and responsibilities too. We bought the fridge, he delivered it for free, brought his wife and mom and dad, and we all sat on the lawn and made music that night (my wife and I are ameteur musicians as was he and his family). Over the years, we've bought a number of things from this furniture and appliance store, at prices that rival the big-town stores. And made music.
I like to save money too, and the big-box stores, the internet, catalog companies reach out with a siren call to the unwary. We bought a new chest freezer from the furniture store last summer, and it didn't run. I jumped in the truck with him, and traded it out for another one from the warehouse; we were back in 20 minutes.
Try that from your internet store.
We live in a great place, yes? Try to find your favorite flavor in a lot of places, and you'll get whatever you can at whatever they're charging. Or do without.
Example floated around was around $515 for 359 Husky. Similar price for Jonsered. In my area, best price for Jonsered 2159 is slightly less, but add state and city tax, you're well over that. Or there are 3 places I know of that will sell over the 'net for about $480-$500
In a year, most of us would have forgotten that $30-$70 we've saved, but we'd still be using the saw. In a past life, I was parts and service mgr for a regional warehouse dist of OPE equipment...sister company to Minnesota Stihl (Stihl would allow it's dist's to handle only Stihl). We had a lot of deadbeat dealers that wanted full discount on a $20 order for parts, or a single lawnmower or snowthrower. These guys wanted full distributor participation on their own custom advertizing, and I even remember a guy wanting to floor plan two riders he'd already sold!
I actually became friends with one of the worst ones...I happened by his store on a weekend trip...nice, clean, modern, great displays. He admitted that business was business, and if he could get something for nothing, he'd try it. I promised him full discount on parts if he'd agree to keep some parts on hand, and I'd try to patch things up between him and the agent for his territory. We installed Gilson as a low-med price line and edged out Snapper with Jacobsen in the upper-end at his store. Our original "in" was the fact that both Jake and Gilson had made rebadged stuff for Ford, and the Ford tractor dealer in his town had sold a lot of them in the past, but new management there wasn't very keen on helping retired farmers keep the old mowers running when they moved into town...they wanted to sell combines and big tractors.
He turned into a great account for us, but we needed to create a relationship to make it work. I wonder how many of us "civilians" don't really want to work on a relationship with the dealers? I have a neighbor on a little minimum sized lot, with a view of the lake. This guy owns a used car lot, and has sold me 2 cars and a PU. Tons-O-$ off sticker price...in return I let him and some of his family members hunt and fish from my farm. Oh, and we get together for drinks occasionally, my daughter babysits , the whole neighbor routine. Works out pretty good.
Years ago, when we were first married we needed a refrigerator, and having not much money I was trying to jew an appliance store down in our little podunk town. He told me if I wanted a better price, I'd have to do something for him...I couldn't expect much if I just wanted to cheat him out of more profit margin. If I was a friend, I'd recognize that he had bills and responsibilities too. We bought the fridge, he delivered it for free, brought his wife and mom and dad, and we all sat on the lawn and made music that night (my wife and I are ameteur musicians as was he and his family). Over the years, we've bought a number of things from this furniture and appliance store, at prices that rival the big-town stores. And made music.
I like to save money too, and the big-box stores, the internet, catalog companies reach out with a siren call to the unwary. We bought a new chest freezer from the furniture store last summer, and it didn't run. I jumped in the truck with him, and traded it out for another one from the warehouse; we were back in 20 minutes.
Try that from your internet store.
Big Woody
ArboristSite Operative
Seems like most of the dealers on this site have their thongs up their ? thanks to Ben. Its painful to watch a dealer with a misplaced thong. Reminds me of the Canadians in Florida. A fat ball of hair and a thong going down the beach. :hmm3grin2orange:
Anyway, perhaps you can explain why I'm charged higher than manufacturer retail price for parts.
Seems to be a Husky thing since I have had it happen at several different Husky dealers. Not had this problem with Stihl or Dolmar yet to my knowledge.
Perhaps this is that critical revenue generator, here to for untapped, that could put food on the starvin youngen's table.
Anyway, perhaps you can explain why I'm charged higher than manufacturer retail price for parts.
Seems to be a Husky thing since I have had it happen at several different Husky dealers. Not had this problem with Stihl or Dolmar yet to my knowledge.
Perhaps this is that critical revenue generator, here to for untapped, that could put food on the starvin youngen's table.
Geez, I've seen one or two wander in while I was at my saw shop. It was painful to watch as they shopped and talked with the salesman. I can only imagine having to deal with them on a regular basis...
PES+
Addicted to ArboristSite
I can give a possible reason I have seen numerous times. After the payments on the floor planned items have lapsed far enough, the dealer used to go on COD parts status and at the smallest discount rate on the parts pricing. They also used to charge a higher shipping rate for dealers on this status.
Well I have my own opinion on dealerships and I'm not going to get into that, (well not much anyway). A large percentage of dealerships I have dealt with are crooked in some way, and I rather buy from the net if I can.opcorn: There is only one power equipment dealership in my area that I do business with, and let's just say it's not a husky dealer.
Without the net I would not own a Husky, and in my opinion Husqvarna is not a very well known name in the US. I think this new policy is only going to make things worse for Husky, not better.
opcorn: There is only one power equipment dealership in my area that I do business with, and let's just say it's not a husky dealer. Without the net I would not own a Husky, and in my opinion Husqvarna is not a very well known name in the US. I think this new policy is only going to make things worse for Husky, not better.
manual
Addicted to ArboristSite
WOW:jawdrop:
WOW, I read what went on while I was a work, And now I'm mad as "well" at some one, Don't care who but some one.
Hmmm, Nobody viewing, I'll shut the lights off .
Good Night.
WOW, I read what went on while I was a work, And now I'm mad as "well" at some one, Don't care who but some one.
Hmmm, Nobody viewing, I'll shut the lights off .
Good Night.
Last edited:
About four miles north actually. I live out in the sticks...
So why should I have to pay high prices for parts because the dealer is under capitalized?
The crooks are few IMO, but the dealers that just do not know their product are market are everywhere. The biggest stores seem to be the worst from what I have seen.
The Husky shop I deel with is small. His showroom is 12'x12', but the guy knows his stuff, keeps parts on hand and has parts saws in storage. He also understands the pro market and caters to these guys. Same guy also refuses to sell the 575 because of the problems he has had with them. How many dealers would do that?
In the long run I see this hurting Husky. If a Husky and Stihl are the same price many people will buy a Stihl based on the name recognition and resale.
Lakeside53
Stihl Wrenching
But isn't this Husky's point? They are hurting now (just a guess) from their lower margins, and longer term having a lot more dealers will increase their street name recognition?
PES+
Addicted to ArboristSite
Who said you have to buy it?
"So why should I have to pay high prices for parts because the dealer is under capitalized?"
Buy direct or find another dealer or are you suggesting that the dealer subsidize both you and Husquvarna?
"So why should I have to pay high prices for parts because the dealer is under capitalized?"
Buy direct or find another dealer or are you suggesting that the dealer subsidize both you and Husquvarna?
Which is what I do(find another dealer). but the fact remains, why should the consumer subsidize a under capitalized business? IN the long term they simply wont as they will take their money elsewhere.
I would think net sales gained them exposure than adding more dealers would.
I also do not think Husky is hurting based on their buying spree as of late.
BTW Husky must have areas where its not well represented, but MI isnt one of them.
PES+
Addicted to ArboristSite
They are about 8 years past that point....it was their business plan
now they have painted themselves into a corner
manual
Addicted to ArboristSite
I don't know about hurting, but a restructure is due.
KarlP
ArboristSite Operative
Does this impact parts sales as well?
My two local dealers want me to pay 15-20% over MSRP in advance for parts and I can stop by to pick them up in about 10 days. This happens includes air filters and choke levers for my exotic Husky equipment (353, 385xp, and 232R). If they can't even stock air filters and choke levers, my local dealers are pretty much useless to me. That's the reason I buy my motorcycle and chainsaw parts online.
I don't mind having to drive a couple hours to get to good dealership to buy a new saw, trimmer, or bike. I'm not going to do that every time I need a consumable or frequently broken part. The ability to look up the part numbers on an IPL, enter them on a webpage (jacksmallengines) or in an e-mail (baileys), and have the parts show up for < MSRP at my doorstep in < 10 days is a very big reason I prefer Husky over Stihl.
If this internet policy says no online parts sales, Husky just lost their advantage over the competition with me.
My two local dealers want me to pay 15-20% over MSRP in advance for parts and I can stop by to pick them up in about 10 days. This happens includes air filters and choke levers for my exotic Husky equipment (353, 385xp, and 232R). If they can't even stock air filters and choke levers, my local dealers are pretty much useless to me. That's the reason I buy my motorcycle and chainsaw parts online.
I don't mind having to drive a couple hours to get to good dealership to buy a new saw, trimmer, or bike. I'm not going to do that every time I need a consumable or frequently broken part. The ability to look up the part numbers on an IPL, enter them on a webpage (jacksmallengines) or in an e-mail (baileys), and have the parts show up for < MSRP at my doorstep in < 10 days is a very big reason I prefer Husky over Stihl.
If this internet policy says no online parts sales, Husky just lost their advantage over the competition with me.
PES+
Addicted to ArboristSite
Wanna hear a killer?
I have a strong suspicion that they may very well make their parts available though Sears parts.....don't ask me why I think this
I have a strong suspicion that they may very well make their parts available though Sears parts.....don't ask me why I think this
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