heromaker
ArboristSite Member
Stilh rep
Actually I put in a complaint on a Stihl website and got a call from a big time rep that said he contacted my local dealer and he said basically the same thing you are conveying. I don't have a backup climbing saw right now so I have been putting off taking the saw in. I have to say that I'm very impressed with Stihl and now hearing your story even more so. :msp_thumbup: Thankx for the feedback.
After having the saw re-tuned twice by my local dealer, I decided to contact STIHL directly to complain. I was put in contact with the regional sales manager for STIHL, who then had the Technical rep contact me. This guy was awesome, Norm Olynuk is the STIHL Tech Rep in British Columbia, after listening to my complaints, he contacted the dealer to get their input & then made arrangements to come out on site to see exactly what was going on with the saw. The long & short of this was, the new MS201t has a specific tuning procedure that must be followed, due to the new ignition system. After pulling the carburettor off the saw, he removed the limiter cap & reset the high speed & lowspeed adjustment ( 2 turns out form the seated position on the h speed & 1 1/4 turns out on the low speed. after re-assembley he performed what is called a "lean idle drop off setting" this where the new ignition system comes into play, it has some internal programming that requires you to let the saw return to idle for 20 seconds after revving the saw before adjusting the carb (Norm said it is critical to let it idle for at least 20 seconds as it alows the ignition timing to return to the base setting) after he finished, the saw was a completely different machine. Norm also told me that the break-in period on this saw is a lot longer (at least 25 tanks of fuel) 2 weeks later, my 201 T easily outperforms my old 200T. :msp_smile:
Actually I put in a complaint on a Stihl website and got a call from a big time rep that said he contacted my local dealer and he said basically the same thing you are conveying. I don't have a backup climbing saw right now so I have been putting off taking the saw in. I have to say that I'm very impressed with Stihl and now hearing your story even more so. :msp_thumbup: Thankx for the feedback.