Make sure you have written contract for everything you want done, in the way you want it done. I had that today, I followed the contract, but the homeowner wanted more done. Too bad, the salesman gave you a price for the work on the contract and that's the work I've done. If the contract doesn't say what you wanted, then why did you sign the contract.
So true today my first job this lady wanted to keep all debris from a silver maple trim for her burn pit so here I am cutting everything 1 inch and larger in diameter 16 inches long, yes I felt like a total tool doing so. Then as contract stated leave everything else in a manageable size, which we did in pretty nice piles. I turn onto the street for my second job and I get a call from the office hey the lady from your first job says there is too much how long to chip the pile? Well first of all the estimater musta got a handi when he gave the estimate cause he was off like crazy we already lost money and she wants us to come back to chip what I would have been more then happy to chip when we were there the first time... like shes out there the whole time watching and didn't say a damn thing about how much there was so we left it all. Sorry lady it's clearly written in the contract leave ALL TREE DEBRIS ON SITE in bold. Let's see 15 mins out of our way to get to job 15 mins back and 20 or 30 mins to chip and clean up so that's 1 hour 250 bucks thank you come again. Take it or leave it.
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