Sounds like the girl at sears who refused to exchange a chisel because..."You have been using a hammer on this."
And Andy, sorry I just saw your post. Despite what you think you know about my opinion, in general, I have a very close relationship with several other dealers in the area. We will see how his saw and part sales competes with the Chardon competition. Chardon, is a very similar dealer with a very different approach to "a deal is a deal," and honesty. I feel its obvious that if the dealers had to rely only on saw sales and service, Chardon would be still be selling saws in ten years, while our new friends would be long gone and pleasingly forgotten.
