Sara
ArboristSite Lurker
Another letter to the Water Co (critiques welcome)
Dear Mr. General Manager,
With the enclosed check, you will find that we have taken full advantage of the opportunity Water Co gave us to preserve our trees. You personally helped forge the agreement in which we have now paid your company the full $2405.30 it needed to keep from digging trenches in the roots of our large trees. We are still enjoying those trees today, thanks to your efforts, those of Water Co and, most importantly, to God, who helped us come up with the necessary funds. For if we had failed to do this, Water Co would have been within its legal rights to cut off our water supply for nonpayment.
You may know that, despite your assurances to the contrary, the charge for the water line has consistently appeared on our water bill for the last year. On August 3, 2006, we handed you our first payment for the water line. At that time, you personally assured us, in the presence of an employee, that the remaining balance (to be paid in monthly installments) would not appear on our monthly water bill. You determined that, since we already had water and the **** Road Project did not interfere with our service, the charge for the water line was therefore unrelated to the charge for our water use. In light of this, you assured us, we would be billed separately for the water line. Still, the charge for the water line has been added to each and every water bill, implying the threat to cut off our water supply if we failed to make payments for the water line. We have come to feel that this implied threat is so ethically challenging, we simply can’t let it go unacknowledged.
By the way, we haven’t received a receipt for the portion of the **** Road Project that cost us $2405.30. Please mail us an itemized receipt for all the actual expenses incurred by Water Co in the laying of this portion of this water line.
While we’re at it, kindly send us a report on the total cost of the entire **** Road Project which, I believe, extended from **** Road south to our house.
We'd like to receive the above items in a timely fashion. Say, before the board meeting of August 28. Thanks again.
Looking forward to hearing from you, we remain
Yours Sincerely,
D & S
Dear Mr. General Manager,
With the enclosed check, you will find that we have taken full advantage of the opportunity Water Co gave us to preserve our trees. You personally helped forge the agreement in which we have now paid your company the full $2405.30 it needed to keep from digging trenches in the roots of our large trees. We are still enjoying those trees today, thanks to your efforts, those of Water Co and, most importantly, to God, who helped us come up with the necessary funds. For if we had failed to do this, Water Co would have been within its legal rights to cut off our water supply for nonpayment.
You may know that, despite your assurances to the contrary, the charge for the water line has consistently appeared on our water bill for the last year. On August 3, 2006, we handed you our first payment for the water line. At that time, you personally assured us, in the presence of an employee, that the remaining balance (to be paid in monthly installments) would not appear on our monthly water bill. You determined that, since we already had water and the **** Road Project did not interfere with our service, the charge for the water line was therefore unrelated to the charge for our water use. In light of this, you assured us, we would be billed separately for the water line. Still, the charge for the water line has been added to each and every water bill, implying the threat to cut off our water supply if we failed to make payments for the water line. We have come to feel that this implied threat is so ethically challenging, we simply can’t let it go unacknowledged.
By the way, we haven’t received a receipt for the portion of the **** Road Project that cost us $2405.30. Please mail us an itemized receipt for all the actual expenses incurred by Water Co in the laying of this portion of this water line.
While we’re at it, kindly send us a report on the total cost of the entire **** Road Project which, I believe, extended from **** Road south to our house.
We'd like to receive the above items in a timely fashion. Say, before the board meeting of August 28. Thanks again.
Looking forward to hearing from you, we remain
Yours Sincerely,
D & S
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