I would be wild after that phone call! Get the cheque the go back and dump the logs and chips in a pile where the tree was! Half price = half job! He didn't sign your contact saying "full clean up"! He can have his damn wetbacks come and clean it up! I like how people get in a big rip and gotta have you there right away and then ***** about the price! "We are having a party this weekend and I need this tree pruned or the hedges touched up" Well we are booked 2 months out but I will see what I can do. Go give them a quote and tell em you can probably squeeze them in and then they have a melt down when you give them the price! Had a guy call me up to look at a dead oak tree. He is having a interlocking brick driveway installed and wants the dead oak out before so the bucket truck doesn't have to go on the new driveway. Its a 60' dead oak near the house, not a lot of brush but in a garden with shrubs under it. I tell him its all gonna have to be roped down etc. I tell him $650 and he has a melt down! He says " oh every year it goes up and up" I said I haven't done a tree like this for you before so how do you know? I said well I can leave the wood in log length and I will do it for $500. He says ok I will ask the neighbour if he wants the wood. I brushed it all out and I slammed the log across the drive way, raked up and we left. I shouldn't have budged on the price but we had a job 2 doors down and this was a quick in and out while we were in the neighbourhood. It just blows my mind how the guy is getting ready to put in a $50,000+ drive way and he's wild over a $650 removal. Do people think we fly to the job on a magic carpet, our equipment is fuelled on hopes and dreams and my men work for free out of the kindness of their hearts!? Some days I have to bite my tongue until it bleeds with people! Oh and the guy was a retired teacher! The absolute worst people you can work for! They are as cheap as the day is long and they think they know everything!